Spring is here: are you ready to blossom in your career? We’ve got a fresh line-up of free professional development this month that can help you build your skillsets and flourish in your role. From using AI in CX to creating better budgets, there’s a session for everyone. Our May schedule also includes a fan favorite, the NextGen Gov Training Virtual Summit, anRead… Read more »
In honor of Public Service Recognition Week, we’re sharing the insights of several Featured Contributors regarding the value — and values — of public servants.
During the NextGen Gov Training Virtual Summit on Wednesday, May 20, you’ll have the opportunity to choose the professional development sessions that work best for your learning path during the morning and afternoon breakout session timeslots. From conquering AI to becoming a better manager, there’s something for everyone. Each session is also an opportunity toRead… Read more »
Artificial intelligence (AI) can alleviate the frustrating parts of your job and augment your current abilities. But there are areas that should remain AI-free.
Our speaker lineup for the NextGen Government Training Virtual Summit on Wednesday, May 20, is bringing together experts from throughout the tech and government communities to touch on topics essential for expanding your skills as a public servant. Broken up into five sections, you’ll be able to hear three keynote sessions (opening, lunchtime, and closing) asRead… Read more »
Many government communication and service delivery plans assume that constituents have easy access to online resources and can comfortably work with digital tools. But that’s not always the case. Challenges range from access barriers (bandwidth, devices) and comprehension barriers (language, ease of use) to trust and safety. During our CX Community of Practice Session onRead… Read more »
The NextGen Government Training Virtual Summit is a little over a month away, but we’re not wasting any time putting together a compelling agenda with expert speakers who will share their insights on ways you can elevate your public service impact. Throughout the day on Wednesday, May 20, you’ll hear from government and industry leadersRead… Read more »
Supporting former colleagues who were bullied in the workplace may be difficult, but it’s important. Read on for tips on overcoming the awkwardness.
We’re preparing for one of the biggest events we put on each year: the NextGen Government Training Virtual Summit! If you’re wondering what NextGen entails or what you can get out of this free, all-day professional development, read on for some tips that will help you get the most out of your experience.
Great supervisors don’t just manage, they listen, and that means more than smiling and nodding along. Your team needs to know you’re an active listener and take their feedback, concerns, and comments seriously. Our latest Supervisors Community of Practice session welcomed Camille Carboneau Roberts, CC Career Solutions, LLC, who shared easy-to-use active listening techniques youRead… Read more »