Social Media Gives an Oklahoma Agency Its Voice
At the Oklahoma Department of Wildlife Conservation, social media is a vital tool for outreach. And it’s fun.
Communications
Ensure the Best Work Experience All Year Long With the Federal Employee Viewpoint Survey (FEVS)
Unhappy government employees may struggle to happily provide government services. But using feedback from OPM’s annual Federal Employee Viewpoint Survey (FEVS), agency leaders can better gauge their employees’ needs and concerns, and work to improve the organization accordingly. That can make a world of difference.
Workplace Culture and Why It Matters
Government workforce expert Mika Cross speaks about what culture really means and how you can contribute to a positive workplace.
5 Ways to Support State and Local Workforces
State and local governments may struggle today to fill positions and retain talent. Here are five expert tips on how to overcome those hurdles.
Omnichannel Customer Service Helps Agencies Adapt to New Demands
In providing digital government services, the omnichannel approach helps provide customers with a smooth and consistent experience.
The Value of Building Trust and Community for New Hires in Any Workplace
Government management expert, Mika Cross, speaks with a colleague about how to help new hires get their feet under them.
Making Others Feel Good Is Not the Goal of Appreciation
Studies show that employees who feel appreciated at work are happier there, and that there’s a big disconnect between how well managers think they appreciate their employees and how employees actually feel. “Recognition,” after all, is not the same as “appreciation.”
Increase Your Mission Readiness with Deep Listening and the PMA Learning Agenda
Good leaders can catch problems early, offer their employees ample opportunities, and embrace new ways of doing business. The President’s Learning Agenda can guide the way.
Take on Large-Scale Changes
Change management projects can seem overwhelming. What’s needed for success is someone who understands processes, operations — and people.
Head off Hybrid Burnout
Many people are just trying to “get through” remote or hybrid work, hoping that the past will reappear. It won’t, a government expert told GovLoop recently, but there are ways to adjust to hybrid work’s peculiarities.