Standardising content across government (or why does every agency have a different privacy policy?)

Every government website serves a different purpose and a different audience, however there are also standard content every site must have and legislation and standardised policies they must follow. This includes content such as a privacy policy, legal disclaimer, terms of use, accessibility statement, copyright, social media channels, contact page, information publication (FOI) pages andRead… Read more »

Digital Communication Best Practices Guide Now Available

GovDelivery just released a new guide – Public Sector Digital Communication Management Best Practices: The Critical Role of Email – that details tips and strategies culled from more than 500 state, local, federal and international government organizations. Government Technology recently ran an articlewith some strategies from this guide. With all the buzz around social media,Read… Read more »

TSA destined to fail? Insights from former administrator Kip Hawley and why workplace culture is essential

     On today’s program for Monday May 21st, 2012  The TSA is up against an almost impossible task — protecting more than 2 million travelers each day — but are they up for the task? We talk to the former TSA administrator Kip Hawley. To get the best talent — you need to match google,Read… Read more »

Is TSA mission impossible? Insights from their former administrator Kip Hawley

Since 2001 the Transportation Security Administration has had an almost impossible job — protect the 2 million people who fly in an out of US airports.  But how effective is this beleaguered agency, and is it really keeping us safe from terrorism?  Kip Hawley is the former TSA administrator and the author of a newRead… Read more »

Monday Morning News Kick Off: DOE Offers 3D Employee Training; GSA Wants to be “Government Savings Agent; and Cyber Chief Plans “Long Harley Ride”

Welcome to the Monday Morning News Kick Off post from the FedConnects blog. We hope you’ve had a restful weekend and are ready to be the smartest and most efficient government or contractor professional possible. Here’s all the actionable news you need to achieve these goals. Happy Monday! Department of Energy Offers Online Training toRead… Read more »

What the Facebook IPO Means for Government Agencies

All last week it couldn’t be avoided – every newspaper, TV station, magazine was talking about the Facebook IPO. But I never did read much on what it means to GovLoopers…i.e. what the Facebook IPO means for government agencies. So here we go, Steve’s list on what the Facebook IPO means for government agencies: 1)Read… Read more »

FCVW 2012 Conference – Keeping up with the Future

Last week, I attended the Federal Consortium for Virtual Worlds annual conference. I realize the theme for the conference was “Inspire the Future,” but an underlying theme I sensed was “Keeping up with the Future.” Our society and the technological changes are hitting us at an exponential rate. Like one of the attendees said toRead… Read more »

Taking email seriously

I’ve just written a wrap-up post over on the Mailcamp site about Thursday’s Mailcamp12 event at the NAO, which saw over 80 people discuss email marketing, newsletters and alerts with similarly smart folk from across and beyond the public sector. As I say there: For me, it felt like the conversation had moved on aRead… Read more »

The Third Industrial Revolution Is Beginning

Edmund Pendleton, the Assistant Director of the Mtech VentureAccelerator at the University of Maryland, was a panelist at The Democratization of Innovation meeting. He observed we are entering the third industrial revolution. The shift from local shops to locating multiple crafts and trades in a factory setting was the hallmark of the first industrial revolution.Read… Read more »

10 Steps to Measuring Social Media ROI

Last week I was able to present at the Obtaining Value and Insight With Social Medial Analysis event hosted by IBM Analytics Solution Center. The abstract for the event was: The internet is in a second wave of innovation. At the turn of the millennium, we saw a technology-driven, website-centric new-world-order. We are now partRead… Read more »

Communications