From time to time, I like to do spotlight features on the NAGC blog, and throughout the year, I’d also like to introduce you to the NAGC Board of Directors. This month, meet John Verrico. John serves as Director of Professional Development on the Board of Directors of the National Association of Government Communicators, andRead… Read more »
LexisNexis has a new resource for government in 2012. It has just released the LexisNexis for Government Facebook page. The LexisNexis for Government Facebook page is maintained by a team of LexisNexis Government Consultants and will provide you with current, targeted information especially for those in government. The LexisNexis for Government Facebook page can helpRead… Read more »
There is a ton of talk today about “big” data. The concept comes from our ever increasing ability to collect, store, and manage larger and larger datasets full of vast amounts of information – customer information, habits, purchasing patterns, social media visits, and so on. Unfortunately, I think many private and public organizations have becomeRead… Read more »
Poor Mitt Romney. They certainly took him out to the backyard and beat the bejesus out of him after his “I like to fire people” gaffe last week. But come on, now – I doubt that he meant it, at least not in the way that it was subsequently twisted and exploited by everyone fromRead… Read more »
I’ve said this hundreds of times: if we don’t communicate effectively, we don’t serve effectively. It’s as simple – and as difficult- as that. If customers can’t understand what you have to offer, can’t understand where to find it or what they’re supposed to do with it, then they can’t use your services. And you’veRead… Read more »
The graph below demonstrates something that every LEGO enthusiast quickly realizes: the more pieces in a set, the greater the number of different types of pieces. The same principle applies to projects: the more tasks needed to create the project product, the greater the variety of tasks. This is the first reason why projects canRead… Read more »
Toronto is working on its next city budget with the help of its citizens. City officials opened up part of the budget to public debate and input through a series of outreach initiatives designed to get people more involved in municipal activities. The city held public roundtables, posted an online survey and asked citizens toRead… Read more »
As a leader we are expected to be decisive and to advance toward the envisioned goals. So why do we find ourselves making excuses to postpone a meeting or delay an action? We sometimes rationalize deferring a task by convincing ourselves it would be better done later – based on perceived factors not directly relatedRead… Read more »
Social Connect via: Disclaimer: The story told here is purely fictional and used to illustrate my opinion, it is not a relation of personal experience but rather an observation I have heard from other public servants. What do I mean when I ask, “how do public servants get in the system”? I’m sure we areRead… Read more »
The fun folks at GSA’s Center for Excellence in Digital Government are raising the bar in social media training. You are invited to join us for a not-so-typical Twitter webinar! We’re ditching the slides and bringing you live interaction, the same way you actually use social media. All questions will be answered, no subject isRead… Read more »