Communications

10 Ways to Optimize Facebook for Government – Notes from Adam Conner

Just heard Adam Connor, from the Washington Office of Facebook speak at GovDelivery Social Media Summit – hear are my quick notes with a full blog post coming later. Lots of great presentation and insights from Adam: Speak with an authentic voice Think about delivering your message Be timely and informative Multimedia Comment Policy WordsRead… Read more »

Introduction to Public Sector Digital Engagement LONDON & SE

Tuesday 25th October 2011 Feedback from previous Digital Engagement workshop The workshop provided me with a better understanding of the advantages & pitfalls of social media – Tourism Development Officer, Ceredigion County Council The workshop was informative and lent itself well to interaction with well thought out activities – PR Officer, Coleg Morgannwg Useful insightsRead… Read more »

Political law links for Wed.

FORMER AIDE SENTENCED. Story here. “Charged in Washington federal district court with filing a false tax return, [Trevor] Blackann, 37, was sentenced today to about five hours in a cell block. U.S. District Judge Richard Roberts also ordered Blackann to serve two years of probation and to perform 50 hours of community service. He pleadedRead… Read more »

The Twitter guide, updated!

One of the more popular things I have written is the guide to using Twitter in the public sector, published by my good friends at Learning Pool. It was first produce a couple of years ago and was due an update, which has finally happened! You can download the new version from the Learning PoolRead… Read more »

Publish and distribute your ebook for the low, low price of FREE

Like most Emergency Management departments, the City of Austin Office of Homeland Security and Emergency Management is committed to raising awareness about disaster preparedness. We are constantly trying to find more effective ways to reach a larger and more diverse audience. And, naturally we don’t want to spend any money to do it. Social mediaRead… Read more »

Don’t be Like Cleveland – How to Succeed Even When Your Star Leaves

Don’t be like Cleveland…prepare for when your star leaves We all know the story – local high school star LeBron James joins the hometown Cleveland Cavaliers, becomes a star, leads his team to the playoffs for five straight seasons and then “takes his talents to South Beach.” Without their superstar, the Cavs finish the nextRead… Read more »

How New York City Government Is (and Isn’t) Using Social Media

I sat on a panel this past Friday with GovLoopers Sarah Kaufman from New York City’s MTA and Mark Drapeau from Microsoft as well as Gale Brewer, a City Council Member in New York City and Rachel Sterne, the Chief Digital Officer for New York City and well known for her brilliant Road Map forRead… Read more »