Communications

Do State public services have more get up and go than Feds?

The Victorian Public Sector, Australia has released its’ Gov 2.0 Action Plan. Having worked in both the Australian Public Service and State/Territory jurisdictions I’ve always been struck by the fact that State/Territory public sector jurisdictions are more action oriented. Not surprising given the fact that these jurisdictions are at the pointy end of service deliveryRead… Read more »

Rules and Tools For Success

I’ve been writing and posting these for several weeks on Facebook and through my weekly e’zine. Although I’ve been on GovLoop for a while I haven’t been that active. I’d like to change that and thought this would be a way to have a positive influence with more individuals. I hope you find them valueRead… Read more »

How well is the government using technology to help you?

Summary The Lab asked this simple question to a people across Twitter, Facebook, LinkedIn, and in e-mail. The survey, which was built using SurveyMonkey, received a total of 121 responses. While not a large number the sentiment expressed, and the detailed responses, provide good insights. Who Responded? The respondents were 68.1% male, 31.9% female. TheRead… Read more »

Reason No. 2 for “bite-sized” government: Reach out and touch someone.

The earliest scholars of public administration often struggled with the exact definition of bureaucracy. Is it the invisible fourth branch of government? Do bureaucrats derive their power politically or managerially? I believe bureaucracy is best defined when we reach to the constitutional undertones and examine government “by the people, for the people.” How do practitionersRead… Read more »

Identify the Right People to Manage Your Social Media Initiatives

This post originally appeared on my external blog, “Social Media Strategery.” Who leads your organization’s social media initiatives? Is it someone who rose up and took the role or is is someone who was assigned that role? Social media isn’t something that can just be assigned to someone any more than you can just assignRead… Read more »

How to Ensure Effective Outreach

How many spokespeople does your organization have? How many officials from your organization are tasked with ‘spreading the word,’ and talking with different constituents about your mission, the services and support you provide, or new programs that you’re implementing? When it comes to implementing effective outreach, it is crucial that every spokesperson for your organizationRead… Read more »

San Francisco City Attorney’s Office on Flickr

Of late, I’ve been been using the photo sharing site Flickr more and more, shifting my focus from researching its 4 billion images to uploading fresh content and networking through the site. Flickr has tremendous functionality for creating blog content and populating other social media platforms as well. I’ve got a recent post about usingRead… Read more »