West Virginia Cuts DMV Wait Times, Costs with Digital Services
West Virginia partnered with an e-government solutions provider to roll out digital services for their DMV, resulting in faster services for citizens.
State and Local
Boston Digitizes Death Certificates, Saves Citizens Time and Money
Boston used to rely on inefficient and expensive processes for filing death certificates. Now, the city has a digitized system that improves customer experience.
Georgia Uses Mobile App to Improve Child Support Services
The director of Georgia DCSS discusses how the state successfully employed a mobile app to address over 400,000 child support cases.
Flag Day Quiz: How Many State Flags Do You Know?
Are you up for the challenge? Test your knowledge and take our new quiz, How Many State Flags Do You Know?, to see how many state flags you can correctly identify.
3 Myths About Millennials and Government
In this post, we’ll shed some light on three myths about millennials and government.
A New Approach to Pet Overpopulation
Pet overpopulation is expensive. With the right approach, can this problem be framed in a way that saves both lives and money?
DorobekINSIDER: Defining Mobility as a Service
These days we hearing about many things being delivered “as a service.” Recently, I got to moderate two days of discussions about mobility as a service.
When Data Rules, Government Innovates
Budgets are getting tighter and resources are being spread thin at the state and local level. One way for governments to stretch their diminishing dollars is to use data to make smarter decisions.
San Francisco Tackles Barriers to Data Science in State and Local Government
Accumulation of data is common for any organization — especially those in state and local governments. Learn how San Francisco tackles its data science.
Nebraska’s Playbook for IT Centralization
Nebraska CIO Ed Toner shared his initial insights into his state’s centralization process and offered advice for future IT consolidators in government. Specifically, he offered four themes to consider as other states pursue centralization.