Tech

NCOIC Discusses e-Discovery and Cloud Computing

Last week during its weekly meeting, the NCOIC Cloud Computing Working Group (CCWG) examined some of the legal aspects surrounding electronically stored information. With government use of cloud computing expected to grow, the group reach out to Mr. Jason R. Baron, Director of Litigation for the United States National Archives and Records Administration for someRead… Read more »

IT”S ONLY A SAFETY PIN! A true story by Meyer Moldeven How might adolescents and teenagers of this 21st century relate to and communicate with grandparents and the elderly? Based on a real encounter, this story tells what happened during my chance meeting with a young adult. He was about 17; I was in myRead… Read more »

Brush that Dirt off Your Bike Lanes – Social Media for Spring Cleaning

Government of the people, meet the people. With technology making our world smaller and more closely interconnected than ever before, it seems only natural that new social media like SeeClickFix.com could link citizens and government in productive dialogue about issues affecting the public space. Recently we helped bicyclists in Lansing, Michigan help clean up debris-coatedRead… Read more »

Is Twitter worth the effort for government?

Earlier this week I shared how Twitter, Inc. released its first-ever official case study on how a government agency uses the service to help in achieving agency mission. Now comes a story in UK-based The Register claiming the “UK government’s business, innovation and skills department (BIS) is currently peering into its own Web2.0 navel inRead… Read more »

Apps.gov Needs to Carry the Public Records Torch

“…only 18% of Apps.gov services enable agencies to comply with public records laws” If you’re viewing your town’s Facebook or Twitter account, chances are the city attorney is still recovering from a social media migraine. And you may think I’m joking, but somewhere in your state a government webmaster is printing comments made on theirRead… Read more »

A new kind of Council Web Strategy

You should know that the local authority web manager has a pretty hard job and is often stuck in between a rock and a hard place. Often with no budget, no resources, but yet still required to manage a service delivery platform, communications platform and a citizen engagement channel. How do i know this, wellRead… Read more »

How Public Safety Agencies Can Use Social Media to Engage Their Employees

The Los Angeles Fire Department is a pioneer among public safety agencies and emergency responders in the usage of social media. The Department’s initial social media efforts began in 2005 and have since garnered recognition nationwide. LAFD’s presence is spread across multiple social media channels including Twitter, Facebook (look up the group “Los Angeles FD),Read… Read more »

Culture Change in Government (the blog series)

One of the most daunting challenges in Open Government will be in tackling cultural resistance. Culture is hard to define and see, and yet it’s effects can be profound and often frustrating. In January, I introduced the topic of culture and its many dimensions, citing insights of several Organizational Development (“OD”) thought leaders to helpRead… Read more »