Tech

GovLoop Report in Review: Exploring How Agencies Are Crafting Digital Government Strategies

The following blog post is an excerpt from our recent report, Crafting a Comprehensive Digital Government Strategy. This report was draws upon a survey of 94 members of the GovLoop community who are currently adopting emerging technology at the state, local and federal level of government. This report also includes insights based on interviews withRead… Read more »

Fighting Waste, Fraud and Abuse through Analytics: Case Study from Centers for Medicare & Medicaid Services (CMS)

As part of GovLoop’s recent report, Unlocking the Power of Government Analytics, I had the opportunity to speak with staff members from the Centers for Medicare & Medicaid Services (CMS). CMS staff provided expert insights on the importance of analytics to control waste, fraud and abuse. In 2010, CMS and the Department of Health andRead… Read more »

Five Twitter Best Practices (Infographic) and “Twitter Political Hall of Fame (Shame?)”

Do you experience “Twitter mania” or have withdrawal symptoms when you’re not tweeting? So many social media users appear to be as addicted to Twitter as to their daily dose of java. However, do you know Twitter best practices? Have any of your followers “flown the coop”? What are your best practices on Twitter andRead… Read more »

How Citizen Engagement Can Be Improved Through Mobile GIS

As mobile adoption continues to grow in consumer markets, it is imperative that government continue to embrace mobile and learn how to best optimize mobile technology to stay relevant and improve citizen engagement programs. The Pew Internet & American Life Project has a variety of data related to mobile adoption. In December 2012, Pew reportsRead… Read more »

Vanilla Ice had it right: STOP, Collaborate, and Listen

One of the things that I’ve realized over the last few years is that despite the fact that I’ve gained more experience, I’ve done more formal educations, taken trainings, and built a lot of personal capabilities, I seem to have trended towards more collaborative decision making. I now spend more time talking to people aboutRead… Read more »