Tech

Research and Best Practices eNewsletter

Research The Power of Like(07/27/2011) – Posting content regularly on Facebook will result in reaching more of your fans, more frequently, according to a new comScore report.The report found for every fan, you can reach an additional 34 people who are friends of that fan. Leading online activities(08/09/2011) –Search and email tied for the topRead… Read more »

Power in Peril- By Joshoua Jacobs

It’s already mid-August and summertime has embraced the country from east to west. Record high temperatures are a common occurrence no matter what corner of the United States you live in. This means health advisories, problematic effects on any outdoor work and of course a major strain on power grids exists everywhere. In historic termsRead… Read more »

Service Where You Serve: Connecting with Citizens Where They Connect with You

The Customer Service series is supported by RightNow Technologies. To learn more on how to use cloud technology to improve customer service, visit the RightNow resource center today. Check out the GovLoop/RightNow Customer Service Hub to get smart on how to be awesome at customer service ————————— Advances in technology, and the ready adoption ofRead… Read more »

Level 1 Exchange Establishment Grants Released

Deltek Analyst Kate Tussey reports. Hot off the press is the news of $185 million awarded to 13 states and the District of Columbia today under Level 1 Exchange Establishment grant funding. These grants are part of an ongoing series under the Affordable Care Act (ACA) to assist states in designing and implementing health insuranceRead… Read more »

Social Networks New Territory for Terrorism- By Joshua Jacobs

This shouldn’t be considered a new idea or story by any stretch of the imagination but social networking sites like Facebook, Twitter and the newly launched Google+ are becoming increasingly popular frontiers for terrorist organizations. Classic cyberterrorism has always been associated with the large-scale disruption of computer networks and certain targeted websites being affected byRead… Read more »

Editing Social Media

In snail mail times, published exposure was expensive and constrained. “Editing” was selecting the best offering and making sure it was centered on message. With social media, exposure is easy and infinite. “Editing” is delivering everything that might be interesting to your audience as quickly as possible. Underestimating audience interest is one of today’s mostRead… Read more »