by Jonathan Poltrack I’m really happy to announce that, as of today, our Advanced Distributed Learning (ADL) Technical Team is beginning a joint effort with the Aviation Industry CBT Committee (AICC) that will update the CMI Data Model. This effort, along with Project Tin Can, furthers the Future Learning Experience Project. Many of you knowRead… Read more »
Just reading these interviews shows you the Internet is evolving. And as the Internet evolves, so will contract specialists. See, we’re partly paid to be walking-talking-regulation-spouting machines, meaning we understand the Federal Acquisition Regulation and its several-bazillion supplements. And as much as the Internet has impacted contract specialists, more changes are coming. Mobile FARing FARSiteRead… Read more »
“There’s an army of mentally ill people among the U.S. population,” notes our expert. “Is law enforcement, social services or even the administrative staff of a community college responsible for tracking and monitoring them? No.” A telling excerpt from the Digital Sandbox blog post discussing the Arizona tragedy — worthy of discussion among gov’t ranks.
Recently read an article that Facebook is becoming more firendly in hopes that more state governments join. A September 2010 NASCIO survey found legals problems in the original Facebook terms of service were one of the important barriest to statel and local governments joining. Here’s what’s Facebook has agreed to do: ·strike the indemnity clauseRead… Read more »
The other day someone asked me, “how do you justify the time you spend on Facebook and Twitter – don’t you have real work to do?” This was after I told my wife that I couldn’t make dinner yet because I had to finish up some work, only to have her chastise me for respondingRead… Read more »
For those who have been contributing to the ExpertNet RFI, thank you very much. The RFI closes on January 23, so there is still one more week to contribute. I have been a very active participant and have found the overall process to be extremely well executed. Below are some of the key discussionRead… Read more »
by Jonathan Poltrack I’m really happy to announce that, as of today, our Advanced Distributed Learning (ADL) Technical Team is beginning a joint effort with the Aviation Industry CBT Committee (AICC) that will update the CMI Data Model. This effort, along with Project Tin Can, furthers the Future Learning Experience Project. Many of you knowRead… Read more »
Consistency is one of the building blocks of great customer service. Look at McDonalds. No matter where in the world you are, if you walk into a McDonalds, you know how it will look and what you’ll find and how it all works. You can complete your task quickly because you know exactly what toRead… Read more »
Over the last decade, a technology known as customer relationship management (CRM) has slowly crossed over into the public sector. That migration from private to public sector use is about to get a boost with an announcement today from Microsoft that Dynamics CRM will be available online through the cloud. Traditionally used for winning overRead… Read more »
I am currently a student at The Maxwell School at Syracuse University working towards my Masters in Public Administration. I use this blog to write about my experiences at Maxwell, especially related to social media use in the public sector. You can follow me on Twitter: @pjfiorenza and please feel free to leave some comments!Read… Read more »