Tech

Where Would Diversity Be In America if YouTube Was Invented During Martin Luther King Jr’s Era.

Forty eight years ago,Dr. Martin Luther King Jr led approximately 250,000 men,women, and children to Washington DC for a March for Freedom and Jobs. In 1963 black unemployment was as high as 11%, while unemployments was only 6% for whites. A white family earned, on average about $6,500.00 a year while a black family earnedRead… Read more »

Can Rapper Nas and Dr. King teach us to be more civil?

In a recent discussion about civics and civil society, one of my colleagues referenced a line by Rap artist, Nasir Jones, a/k/a Nas from his song, “Hate Me Now” that states: People “fear what they don’t understand, hate what they can’t conquer.” On this day of national recognition for Dr. Martin Luther King, Jr., hisRead… Read more »

How to: Build an Awesome Government Facebook Page with Tons of Fans and Engagement

Literally in every GovLoop live chat, online training, or speech I give, I always get two questions “What are tips to having a large and successful Facebook page?” and “What is a good example of a government Facebook page?” *****This is draft 3 with comments incorporated (thanks everyone) – leave comments for me and I’llRead… Read more »

Looking for Participatory Politicians

This post originally appeared on the Intellitics blog: Looking for Participatory Politicians We know there are a lot of (online) tools for participation available today, and we find out about more examples of how they are being used almost every day. About three weeks ago, someone asked me if I knew of any politicians stronglyRead… Read more »

Start with a Question

My name is Craig Freshley and I’m in Brunswick, Maine. My one-page Group Decision Tips are shared around the world and are all posted for free at: www.GroupDecisionTips.com. There are about 140 Group Decision Tips available: all one-page pdf’s. They cover all topics relevant to group decision making: communications, conflict, leadership, policy development, facilitation techniques,Read… Read more »

Rethinking Business

Paul Ford has a great post The Web Is A Customer Service Medium. His point is that the web can do fabulous customer service and that is what browsers want. It’s a more satisfying way of explaining what is often called information wants to be free. Customer service, or customer care as it was definedRead… Read more »

What I’m doing at Code for America

For the last two weeks – and for much of January – I’m in San Francisco helping out with Code for America. What’s Code for America? Think Teach for America, but rather than deploying people into classrooms to help provide positive experiences for students and teachers while attempting to shift the culture of school districts,Read… Read more »