Several years ago I worked for a small software company. My job wastech support. People would have questions, call a number, and my jobwas supposed to have answers for them. This company offered thissupport at no extra charge, setting itself aside from the rest of theindustry. But if it cost nothing for them, would theyRead… Read more »
Dear new MPs, Congratulations on being elected! You’ve every right to be excited – as a fellow Canadian who is hoping that the house can be changed, I’m excited too. You are the largest group of young MPs to hit the house in a long time. You’re also mostly from the same province (Quebec) andRead… Read more »
Authored by Sean Tucker “The metrics say we’re the best large-scale health care organization in the world.” “But if you look at Facebook posts, it turns out we’re not universally popular for the services we provide.” That, Department of Veterans Affairs Chief Information Officer Roger Baker told a crowd of IT industry leaders, is theRead… Read more »
via Shareable I think I first learned of the “Let’s Do It!” movement from a small mention in a magazine article. What I remember more clearly is looking it up on YouTube and becoming incredibly inspired by how a small group of friends, in the tiny northern European country of Estonia, had taken on theRead… Read more »
We are very fortunate to have a very clever developer on hand who created some incredibly useful Twitter tools for us. Even better, we put them out as open source code on GitHub for you to use. But what do these tools do and why should you be interested in them? Backup your tweets onRead… Read more »
This article was originally published on Tri Tuns Blog. OBSERVATION We have all experienced this: a round of discussions generating wonderful ideas, with a promise to reconvene and determine next action items. The problem is those action items rarely become a reality, because there was never a sufficient amount of follow-through to act on thoseRead… Read more »
Cross-posted from Wired to Share In case you missed my excessive tweets and Facebook posts over the past few days, it’s now public that I’m leaving City of San Francisco to join Jim Gilliam and Jesse Haff’s 3dna, the company behind Act.ly and NationBuilder. I will be the “chief organizer” for NationBuilder, evangelizing the tool,Read… Read more »
LocalGovCamp isn’t far away – just over a month. So far 150 tickets have gone and we have another 50 which we are looking to distribute in a new way to get a few different faces along! So we’ll have 200 of the most innovative and creative people in local government in one place, onRead… Read more »
Allegheny County is using workflow for their purchasing process, here’s how this investment has helped them…
INPUT analyst Randi Powell reports on North Carolina’s newly-proposed budget. North Carolina Governor Beverly Perdue presented her proposed biennial state budget (FY 11 – 13) on February 17, 2011. Like most governors, Perdue’s budget focused on cutting government spending and creating jobs. Despite the fact that North Carolina is one of eight states retaining aRead… Read more »