A BIG small idea?

I love government. Mostly for the vast majority of public servants, who are bright, devoted, and highly creative in a difficult organizational structure. I also think – which won’t be surprising given the business that I am in – that fostering innovation in the public sector should be encouraged at every turn. I want publicRead… Read more »

Top Five Government Lean Six Sigma Challenges

Workplaces in the private sector and the public sector have many similarities. After all, objectives need to be met and daily work needs to get accomplished. Through our experience with business process management we have identified five major differences between sectors: The Election Cycle Term Limits Legislative Controls Human Resources Structures Revenue is usually notRead… Read more »

Research and Best practices eNewsletter

Research 1. Mobile Government: 2010 and Beyond (01/2010) – EU report explains why mobile government is essential for creating a strong public sector. Includes a list of existing m-government services worldwide and analyzes their potential. http://www.mobisolutions.com/files/Mobile%20Government%202010%20and%20Beyond%20v100.pdf 2. Citizen engagement as part of the policy-making process (09/2010) –After a burst of initial enthusiasm, many in governmentRead… Read more »

GSA asks citizens to submit milestones in government social media use

Earlier today, David McClure, the Associate Administrator of the General Services Administration’s Office of Citizen Services and Innovative Technologies, introduced a government social media timeline in a blog post on its new citizen engagement platform, Citizen.apps.gov. Here’s an excerpt from his comments: Gov 2.0 is like any social network– it’s always changing, can be bothRead… Read more »

TARP Earned Taxpayers 8.2% Return

The U.S. government’s bailout of financial firms through the Troubled Asset Relief Program provided taxpayers with higher returns than they could have made buying 30-year Treasury bonds — enough money to fund the Securities and Exchange Commission for the next two decades. The government has earned $25.2 billion on its investment of $309 billion inRead… Read more »

Going ROWE: The Guinea Pigs in the Basement

By Gadi Dechter Associate Director of Government ReformCenter for American Progress This is the second in a series of weekly dispatches from the District of Columbia’s information technology department, which is transforming into a “results-only work environment” where employees can work where they want, when they want—so long as they meet predefined goals. Washington’s 35-year-oldRead… Read more »

QR tags promote a bank–and the classics (and Sudoku, of course)

This is a nifty ad campaign-with-QR-tag for a bank that encourages people to scan the tag for a download of a classic book (Treasure Island, anyone?), a Sudoku, or a crossword puzzle. http://thefinancialbrand.com/14202/firstbank-qr-codes-books-puzzles-giveaway/ One of the cleverest things they’re doing is putting the ads in places where people may be forced to wait–like an airport.Read… Read more »