The Balancing Act: Recalibrating Your Leadership Style
Is your leadership style tipping the scales? Discover the telltale signs of an unbalanced leadership approach and learn how to recalibrate for success.
Communicating Change: How to Guide the Public Through Transition
Change is not easy, but thoughtful communication can make it manageable — for your agency and the citizens you serve. Read how government agencies can clearly communicate change in times of transition.
Cloud: The Unsung Hero of Government Innovation
While artificial intelligence and zero trust may have been the big buzzwords in government IT this past year, cloud continues to make a steady and dynamic impact on how government works. The 2019 Federal Cloud Computing Strategy has guided and encouraged agencies to shift administrative and mission-focused systems to cloud platforms over the course of… Read more »
What Will Happen to the CX Executive Order in the New Administration?
Many customer experience (CX) nerds in the public sector are wondering “What will happen to Biden’s CX Executive Order?” Here’s some context on how CX-related executive orders have played out in the past, and some hypotheses about what lies ahead.
Are We Setting New Supervisors Up for Success?
Organizations often fail to adequately prepare new supervisors for success, which affects both human and financial capital. But investing in structured, pre-supervisory leadership development programs can make a world of difference.
AI: The Unknown That’s Worth Knowing
Skeptical of AI? This article explores the parallels between AI and past technological revolutions. From “devil wagons” to microwave ovens, history shows that fear of the unknown is nothing new. Discover how AI could be the next game-changer in our evolution and learn practical strategies to embrace this technology responsibly.
Chameleon or Badger? Adapting to Change
When it comes to change, we’re all a bit chameleon and a bit badger: Some of us embrace change and others resist it. But the healthiest strategy is to balance the two approaches. Here are tips on doing that.
Data Readiness: The Key to Effective Mission-Driven AI in Government
As government agencies deploy AI and machine learning (ML) to fulfill mission-critical functions, data readiness — the preparation of data to be accurate, accessible, secure, and fair — becomes critical. Data readiness is more than technical setup; it’s the foundation that ensures AI systems deliver reliable insights, support equitable decisions, and maintain public trust. TheRead… Read more »
A New Era of Federal Cybersecurity Will Begin With Automated Patching to Meet CISA and FISMA Guidelines
Automated patching is key to strengthening an agency’s cyber defenses. Comprehensive, strategic patch-management includes infrastructure audits, risk assessments, alignment with federal guidelines, automation, and agencywide collaboration.
Advance Your Career, Advance the Mission
A public sector or military career can seem formulaic. But that doesn’t mean you’re at the mercy of the system. There are many ways to influence and speed your career trajectory.