Becca Blazak – Why I’m Coding for America

Technology is exciting, constantly evolving, seductive. It has had an incredible impact on the world. With the evolution of social media, the way we communicate has forever changed: it has given a voice to so many people from whom we never before had the opportunity to hear from. Conversely, technology has also created a platformRead… Read more »

Identifying an Agency’s Critical Talent — Key to Talent Management Success

Organizations seem to be understanding that identifying their critical talent is important to achieving their goals. However, there is often still a lack of organizational focus on implementing processes for true talent identification. Part of the problem rests in the fact that many businesses and government agencies are not sure about how to go aboutRead… Read more »

How Much Do You Know About the ADA & People with Disabilities?

Last Saturday, July 26, marked the 24-year anniversary of the historic Americans with Disabilities Act (ADA). The landmark law was signed by President George H.W. Bush in 1990. Since then, the ADA has been instrumental in securing justice and equality for people with disabilities (PWD) in all facets of American life. The ADA has commonlyRead… Read more »

Customer Service Design Thinking

To improve how government delivers customer service, agencies must understand how customer experiences work, how expectations are set and met, and how experiences are perceived and remembered. During the NextGen design thinking workshop, Molly Moran, Executive Secretariat’s Research and Design Center, State Department explained how the foundations for how meaningful and valuable experiences are defined,Read… Read more »

Trust: Secret Ingredient to Transform Everything

Author and speaker Barry Rellaford opened the NextGen session “Leading at the Speed of Trust: The Key Leadership Competency of the New, Global Economy quoting the latest Harvard University’s Institute of Politics poll about Millennial’s trust in government. Harvard’s poll showed Millennials, have lost trust in different major public institutions ranging from the President toRead… Read more »

10 Tips for Women and Negotiation

Several months back I reconnected with a UChicago classmate who is total rock star over in the private sector. Lindsey used to help me survive advanced statistics classes and now she is the Vice President of Strategy and Business Development for Goldman Sachs Bank USA. When I say Lindsey is a rock star I meanRead… Read more »