State Leaders: Look to Others’ Experience Before You Leap

How do we know if states (or my state) are acting efficiently with tax dollars and if programs or initiatives are working? Surprising, we know little from the states themselves. “Of course, our programs are working,” say the elected politicians! “Our programs are more effective than ever!” say the myriad of special interest groups clamoringRead… Read more »

Data Transparency Needs Data Strategy!

One of the best things I’ve read recently is Grant Vergottini’s Imagining Government Data in the 21st Century where he lists and then explains seven characteristics of “data transparency”: The data must be available. The data must be provided in such a way that it is accessible and understandable by the widest possible audience. TheRead… Read more »

Saying Sayonara: 5 Ways to Leave Your Job With Grace

Maybe Steve Ressler’s discussion about how long you should stay in one position got you thinking. (Catherine Andrews sums the main points up nicely here.) Maybe you’ve been daydreaming about moving on for the past year – or maybe you already have another offer on the table. However you’ve gotten to this point, you knowRead… Read more »

A Pivotal Period for Afghanistan: Interview with Larry Sampler, assistant to the USAID Administrator for Afghanistan and Pakistan

In advance of the Afghan Presidential election run-off scheduled for June 14, Larry Sampler, assistant to the USAID Administrator for Afghanistan and Pakistan join me on The Business of Government to explore how USAID has sought to promote stability and order in Afghanistan and what is USAID’s three-fold transition strategy. The following is an excerptRead… Read more »

Safety First

Have you seen Simon Sinek’s 2014 TED talk, Why good leaders make you feel safe? He said, “In the military, they give medals to people who are willing to sacrifice themselves so that others may gain. In business, we give bonuses to people who are willing to sacrifice others so that we may gain.” HeRead… Read more »

10 Truths About Change Management

As an Organizational Development (OD) and Change Management practitioner, I often find myself having conversations with leaders regarding change management – what it is and what it isn’t. Last week I wrote about 10 change management myths. This week it’s time for some truths. So what are some hard truths about change management? Change isRead… Read more »

Productivity Improvements — From Cloud-Based Apps

Cloud based communication and collaboration services help you ease into the daunting world of cloud-based services by using the most mature product. These products offer rich features at a low price without the hassle of managing the infrastructure. The major players are Google Apps for Government and Microsoft Office 365. I have used both andRead… Read more »

Professional Use of Social Media: Two Different Approaches (Part 1)

Professional use of social media in the workplace is arguably one of the last taboo in public sector. Public Sector Organizations (PSOs) more than any other have a need, real or perceived, to control the message. Having dozens, hundreds, or even thousands of employees Tweeting away on behalf of the organization is no one’s ideaRead… Read more »

Website Upgrades: 5 Essential Considerations

With the remarkable growth in social media, mobile devices and apps over the past five years, traditional websites may seem passé and maybe even a bit quaint and antiquated. But for most organizations they remain their primary digital presence, serve as the home base of their digital networks, and are at the core of theirRead… Read more »

Using DATA to Shine the Light on Federal Spending

Understanding how the federal government spends taxpayer dollars is a daunting task. In fiscal year 2013 alone, the federal government spent $3.5 trillion. In May, Congress unanimously passed and the President signed the Digital Accountability and Transparency Act (DATA), which increases accountability and transparency of federal spending. The act requires several changes that will shedRead… Read more »