The 21st Century is a really bad time for control freaks. – Alec Ross, former Senior Advisor for Innovation to the U.S. Secretary of State The State Department trusts its employees to tweet – why doesn’t yours? The above quote was mentioned by Graham Lampa, State Department Office of Public Diplomacy, at the SocialGov Summit,Read… Read more »
As we prepare for the Oscars this Sunday (Hosted by Ellen!) I thought it would be a great time to look at the lessons that the Oscars can teach us in government. Paul Binkley, in this article from the 2012 Oscars, remarks on how the government should not hide their awards and accomplishments. Originally PostedRead… Read more »
The data is out, government vendors manage to make money helping the government use social media. In fact, one of SmartProcure’s fellow participants in Code for America’s 2013 Accelerator was Archive Social, a fantastic govtech company that helps government agencies archive their social media activity. Here are the results based on the study of governmentRead… Read more »
Have you ever noticed how often in life signs all point in the same direction? The same issues keep coming up; the same themes keep reappearing? It’s as though the message carries such extreme importance that we are destined to sit up and take notice. If you’ve been following my blog posts over the lastRead… Read more »
We recently started reading a terrific interview series from the talented team at Collaborative Services on public participation lessons they have learned in the last year, and we wanted to share their insights with the NCDD community. The third interview in the series features the reflections of John Lewis of Intelligent Futures, who shares insightsRead… Read more »
Hello, my name is Lindsey, and I am an email hoarder. At least, I was in the past. With each new email account (personal, school, work) I opened, my inbox would balloon. A few emails would turn into a few hundred, eventually snowballing into a few thousand. I started missing emails and losing track ofRead… Read more »
(WASHINGTON, DC) — In a recently released statement veterans, members of The Coalition For Change, Inc. (C4C), called for the U.S. Congress and the Obama administration to stop the political power play and to mandate that federal supervisory and management officials face discipline for willfully breaking civil rights and whistleblower protection laws. “The unrestrained retaliatoryRead… Read more »
With Facebook’s $19 billion purchase of WhatsApp, the social network has strategically solidified its position as the most dominant social media platform. This is not surprising to me, considering that my December blog post focused on WhatsApp being the next big story. Despite recent reports of fewer teens using Facebook, it now owns two ofRead… Read more »
Often the issue today is no longer how an agency or council gets a message or response approved for release via social media, but rather how to cut through all the noise. I analysed the top tweets by Australian governments and councils over the last two months, as reported by Great Oz Gov Tweets. OutRead… Read more »
What word springs to mind when you think of past experiences with trainers and/or consultants? Unhappy? Frustrated? Satisfied? Pleased? Assuming you’ve hired a competent trainer/consultant, do you know what the primary difference is between those that have had a negative response versus those that have been happy with the experience? Managed expectations. By managing YOURRead… Read more »