Use open data from the Victorian Government to improve awareness and literacy for social and safety issues – potentially win $2,500

The Spatial Industries Business Association (SIBA) in conjunction with the Victorian Department of State Development, Business and Innovation (DSDBI), have launched a data competition to identify approaches using Victorian government open data to improve awareness and literacy for social and safety issues. The competition is open for registration, with entries closing 28 February and winnersRead… Read more »

The Rise of Social Media: understanding the psychology behind the technology

At a well-attended and deeply informative AFCEA breakfast this morning, four #SocialGov luminaries sat on a panel moderated by the ever-capable Chris Dorobek. At one point, Chris asked me what was different about public sector use of social media now than in 2010, when I started in my current role. I wanted to answer thatRead… Read more »

2014 Customer Service Culture

Business leaders have to create an environment that motivates employees to want to take care of customers. A strong company culture is now one of the key criteria for employees when choosing where they want to work. Once employees join your organization, your company culture will have a direct impact on how they work forRead… Read more »

Get a Fresh Look at Your Strengths and Weaknesses

When was the last time you sat down and systematically looked at your strengths and weaknesses as a leader? Okay, to be honest, reviewing our weaknesses can be a painful reminder of the areas we wish we were stronger in; reviewing our strengths can be uplifting, but ultimately, the exercise is designed to make usRead… Read more »

Twitter Misconceptions: 4 Factors Hindering Adoption

Summary: In spite of its ubiquity, Twitter remains misunderstood, especially by digital rookies and reluctant adopters. There are four key Twitter misconceptions that seem to be keeping later adopters in particular from opening an account, exploring the possibilities, and giving Twitter a fair shot to demonstrate its value. These misconceptions stem from emotional reactions, misunderstandings,Read… Read more »

#NHSSM #HWBlearn can you help shape some key social media guidelines?

You may not know this but there’s a corner of local government that’s has a major say in decisions that will affect how your family is treated when they are not well. They’re called health and wellbeing boards and while they meet at Town Halls they cover the intersection between GPs, local authorities and patientsRead… Read more »

The Defining Role of Personality in Brand Communications

How would your customers characterize your brand’s personality? Is it corporate, formal, standoffish and perhaps a little too impersonal? Or is it casual, friendly, engaging and personal? If you were to ask your customers to use pictures to describe your brand’s personality, which images would come to mind? Your brand communications – direct mail, email,Read… Read more »

John Mahoney Comments: How will DC’s Bill to Decriminalize Pot Impact Employees & Employers?

How will DC’s Bill to decriminalize pot impact employees & employers in the District? Find out on Channel 8 in DC tonight at 8:30 or 11:30, or click on the following link – http://www.wjla.com/blogs/news-talk/2014/02/darrel-thompson-fed-benefits-for-same-sex-couples-marijuana-the-workplace-20897.html

Congress and the Federal Worker

Federal employees have many concerns on their plate in terms of Congress and the federal budget, including: What will happen with federal pay in 2015 following the 1% increases in 2014? Will Congress pass a debt limit increase? How will the president’s State of the Union promise to use more Executive Orders play out? KenRead… Read more »

Government Turns To Entrepreneurs & StartUps For Products/Services

As the U.S. recovers steadily from the most recent recession, confidence in the nation’s economy is growing among small business owners who foresee steady growth in the next few years, as monitored by the database of government contracts. In 2012, 22.25% of federal government contracting dollars went to small business, just short of the annualRead… Read more »

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