STEM – Science, Technology, Engineering, and Math – are career fields in the U.S. jobs market that tripled in recent years. In fact, current projections are that the demand for these skills will outstrip the supply by at least one million jobs. Since the late 1950s, after the Russians launched Sputnik to the surprise ofRead… Read more »
Summary: As evidenced by the vendors and service providers who participated in the 2013 HR Tech Conference Expo Hall in Las Vegas earlier this month, the HR industry continues to make significant progress developing and leveraging social and digital technologies. This post shares my impressions from the event and includes a slide deck that illustratesRead… Read more »
In GovLoop’s Agency of the Future Guide to Customer Service, we provide you with tips and best practices for improving customer service in government. To unearth some of these recommendations, we interviewed Rosetta Carrington Lue, the chief customer service officer for the city of Philadelphia. Lue, over the past couple of years, has implemented threeRead… Read more »
“With confidence, you have won before you have started.” – Marcus Garvey You can increase your feeling of confidence within a few minutes, even with a few seconds. Are you ready? All you have to do is accomplish one thing that brings you one step closer to one of your goals, and your confidence willRead… Read more »
Do you dream of a better life, higher pay, a challenging position with responsibility and one that takes full advantage of your interests, education, and experience? You can turn your dreams into reality and be one of the many thousands of federal employees each year that are promoted or attain higher level government jobs. WhatRead… Read more »
Your brand’s return on its social media investment isn’t always about return on investment (ROI). Sometimes, it’s more about the return on relationship (ROR) and how effectively it is engaging members, customers and other stakeholders. During one of my recent visits to the gym, I tweeted that I was having “another great morning in myRead… Read more »
“In order to succeed, your desire for success should be greater than your fear of failure.” -Bill Cosby 1. You are here for a reason. Choose to give. That is the secret of a great life. Give of yourself to others. Practice giving and people will give to you. Support those who need your help.Read… Read more »
I’ve had an interesting and robust conversation online in the last day regarding how Australian councils and governments are using overseas services like SurveyMonkey to collect information from citizens and residents. It’s no secret that SurveyMonkey in particular is widely used, with other tools like SurveyGizmo and Wufoo also used by many Australian councils andRead… Read more »
I got a chiding comment about Civility. “You write about longer conversations opening more options. You should be selling what your company is offering.” Fair enough. Through a quirk of career, I was a product manager designing offerings before I ever got into the field. As a matter of fact, I fought going into theRead… Read more »
I wanted to be a Code for America fellow before I truly appreciated the organization’s mission and work. The Fellowship appeared to be a professional challenge, allowing me to collaborate with computer programmers instead of policy wonks. I only really learned how technology could transform communities after working on the State Broadband Initiative in SouthRead… Read more »