The Myth of the Freeze: Why Workforce Planning Must Continue During Hiring Pauses
A hiring freeze shouldn’t be a planning freeze. Here’s how to continue workforce planning when you can’t bring in new talent.
Building Engagement in Times of Uncertainty
The pace of change and cuts in workforce seem likely to continue across federal civilian agencies. Can you still build engagement?
From Siloed Programs to Federated Governance: Interagency Models for Smart City Security
There’s an urgent need for federated governance frameworks to secure smart cities and interconnected infrastructure. Here are some best practices.
Empowering Public Servants: Navigating Leadership and Self-Growth in Government
Discover practical self-leadership strategies to build confidence, foster resilience, and grow with intention in public service.
10 Strategies for Navigating Last-Minute “Rush Work”
10 strategies for effectively managing last-minute requests to reduce stress and improve productivity.
IT Enterprise Architect: Challenges Ahead
The enterprise architect role is evolving to respond to cloud and AI. The impact depends on your career level. How will these technologies affect you?
Is Your Vision & Mission Statement Inspiring — or Just Business Jargon?
Reciting your mission statement isn’t enough. If your team can’t connect their work to your vision, it’s just noise. Learn how to make it real.
Future-Proofing Your Workforce: Why Employee Development Should Be a Business Imperative
Investing in employee development isn’t just a nice-to-have — it’s a strategic opportunity for organizational success. Here’s how to create a culture of continuous learning that benefits both your agency and its workers.
Shadow IT: Deciding Between “Know” and “No”
Shadow IT will continue to exist. With the emergence of AI, now may be the time to stop saying “no” to the technology and start “knowing” it.
Beyond ‘I’m Sorry’: Effective Customer Complaint Management
Dealing with unhappy constituents can be tricky, but following a structured, five-step method can help you manage these interactions effectively.