Your Website May Be ADA Compliant — But Are Your Records?
Accessible websites are only part of ADA compliance. Public records must also be accessible, requiring agencies to rethink how they create and publish documents.
Building an AI-Ready Data Foundation for State and Local Government
AI readiness doesn’t start with a pilot project or a new application. Read on to learn why it starts with your data.
Really … What IS Stakeholder Engagement?
Engaging stakeholders strengthens how you do business. Learn five steps for ensuring that everyone is informed and invested.
Preparing Public Sector IT Teams for the Next Phase of Infrastructure Modernization
Four strategies can help agencies prepare their IT teams for the next phase of infrastructure modernization. Technology itself is only part of the story.
Stop Climbing the Wrong Ladder
This article exposes the hidden costs of chasing prestigious titles, urging you to scrutinize the “Trade, Target, and Toll” before your next career move. Read on to ensure the ladder you climb leads to the view you want to wake up to.
I Poured Water on the Candle Before Anyone Could Strike the Match
A new sergeant, three years removed from the equipment he was supposed to command — and the moment he decided to tell his team the truth before they could find it out themselves.
Are You Overdue for a Role Clarity Check-Up?
Role clarity is important to sustain over time with regular check-ups. This article provides a rubric for facilitating these conversations in a way that is beneficial for everyone involved.
5 Ways New Supervisors Can Build Trust Faster
Trust does not come with a title. Discover five practical ways new supervisors can build trust, strengthen relationships and lead more effectively.
Why “Managing Storage” Is No Longer Enough
Storage alone isn’t enough for state and local government. See why data infrastructure must be a strategic foundation for service delivery.
Your AI Pilot Saved Time. Did It Actually Create Value?
If agencies want to make responsible decisions about where AI should be used, they need to measure its net value — because “hours saved” can be misleading.