I don’t know how many times I’ve seen a customer develop world class skills using a tool, going from no presence to a highly customized, effective environment. Then they run beyond the capabilities of the tool. And they have to change. Which is going to cost time. And make everyone have to learn new waysRead… Read more »
Introduced at the Conference of Mayors this past weekend, there is a new resource for US Public Sector organizations looking for applications and add-ons based on the Microsoft Dynamics CRM platform. Now, public sector organizations of all sizes can use technology to better manage everything from citizen services, FOIA requests, economic development, mapping, fleet managementRead… Read more »
There is a misperception that government is broken. This may not actually tell the whole story – more than likely, the public now expects more than ever from its government, and loses confidence when we fail to meet the ever-changing bar. Government projects now span across agencies, and we are becoming more integrated into people’sRead… Read more »
There is a reason why clients pay consulting companies the big bucks – they get results. Here are four things to we can all learn from consultants prior to embarking on a new project: Frame the problem. As it turns out, properly framing a problem is often an overlooked, but critically important step of addressingRead… Read more »
It can be a bit of a shift for young people to join the government – you may find yourself surrounded with people much further along in life than you, faced with schedules that are more conducive to having a family life than enjoying your nightlife, and have difficulty finding the peers that you canRead… Read more »
I admit it. I get a little bit cranky when people say things like forms processing or document management. Not because I don’t think there’s a reason to have tools to help facilitate those types of activities but because I think by focusing on the processing of forms, you take away the focus on theRead… Read more »
This article was first posted by Dan Chenok on the IBM Center for the Business of Government Blog. The IBM Center for The Business of Government is today releasing a new report, Rulemaking 2.0: Understanding and Getting Better Public Participation, by Cynthia R.Farina and Mary J. Newhart with CeRI (the Cornell eRulemaking Initiative). This reportRead… Read more »
BEHAVIORAL HEALTHCARE July 26, 2013 by Ron Manderscheid Share on facebook Share on linkedin Share on twitter Share on google More Sharing Services Iowa will do the Medicaid Expansion, but in a more elegant way. Amazing! Truly amazing! Every so often, we observe an exceptionally fine, noteworthy example of the art of political compromise. MuchRead… Read more »
Acting can be a healthy release of pent-up emotions. This is not a training exercise–not yet anyway, but maybe it should be. Killing ourselves would be a bad idea; however, the idea of ridding ourselves of stress, if not for others, is a good one. Great art in its many forms can be cathartic. SoRead… Read more »
Cross Government Collaboration: Lessons from Superstorm Sandy Rear Admiral Steven Smith, Director of SBA Disaster Planning Unit Desiree Matel-Anderson, Chief Innovation Advisor, FEMA Marion McFadden, Chief Operating Officer, Hurricane Sandy Rebuilding Task Force Admiral Steven Smith, begins the Cross-Government Collaboration session with a illustrative anecdote. In 2008, after Hurricane Ike, he described a meeting ofRead… Read more »