How to Create Easy Read Resources
Easy Read documents help individuals with disabilities, people who are not proficient in English, and elderly individuals to access and understand text. Here are step-by-step tips for developing Easy Read resources.
Understanding the Reality of Artificial Intelligence in Government
Understanding where AI succeeds in government today is critical for guiding future implementation and impact.
Mediation: A Path to Dispute Resolution
Mediation is a practical tool for managers in the workplace, helping resolve staff disputes while also offering real benefits for individual emotional growth.
How to Get More Effective Employee Feedback
Follow an easy 5-step process to be more effective and thoughtful in gathering and acting on employee feedback.
Public Service Reboot: Cultivating Resilience in the Face of Burnout
Burnout is still a leading concern for government employees. Explore how agencies are embedding resilience strategies into their operations, and learn about programs that support mental health, peer connection, and team culture, so that teams bounce back without burning out.
Harnessing Emotional Intelligence: A Guide for Government Leaders
Whether managing a small team or leading a large agency, the ability to understand and manage emotions — your own and others’ — is a powerful tool.
What’s in a Memory?: The Importance of Institutional Knowledge
It’s important to be prepared for employee turnover in order to ensure a stable workforce, particularly as the workforce continues to age. Managers need guidance about employee retention, such as how to attract talented younger workers, as well as how to continue operations and retain institutional knowledge.
Building a Future-Ready Government With Responsible AI Adoption
Artificial intelligence is transforming how government employees work and promises greater impacts in the months and years ahead. To use AI responsibly, agencies need a long-term, four-pronged strategy for success.
Building Bridges: Enhancing Collaboration Across Teams
Break down silos and improve outcomes through intentional communication, cross-team trust, and collaborative leadership.
The Resilient Leader: Thriving Amid Uncertainty
Explore how public servants can lead with clarity and courage during times of change and ongoing disruption.