Search Results for: customer service

A Video Update On The IO Modular Datacenter Designs

By Bob Gourley We have previously reported on IO, the leading provider of next generation modular data center technologies. With this post we would like to highlight a video that puts some of the technology into great context. Watch here for a fast paced view of what great engineers and mission focused technology professionals deliverRead… Read more »

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How Telework Makes Better Bosses and Top-Notch Teams

I’ve learned a lot over the last seven years as a full-time teleworking employee – both as a manager and as a member of geographically-dispersed project teams. One of the biggest lessons is that telework forces both managers and team members to hone their communication skills and think more intentionally about the way they get… Read more »

Aereo wins major court battle against TV networks, Is this the future of memory? A Hybrid Memory Cube spec makes its debut and more

By Ryan Kamauff Here are the top tech news and stories of the day. Aereo wins major court battle against TV networks – Aereo is a broadband TV delivery service, offering users access to OTA local broadcasts. “Aereo allows TV watchers to stream HD video over the web with a proprietary remote antenna and DVRRead… Read more »

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Is the “open government” movement’s emphasis on technology creating two classes of citizens based on technological literacy?

Originally published on April 1, 2013 as Matching Technological Literacy with Delivery of Government Services. I have a neighbor, let’s call him John. I’ve know him for more than 20 years. He’s been very close to our family all that time. He’s seen our children grow up. He’s helped my wife deal with household disastersRead… Read more »

New GovLoop Report Identifies 5 Components of a Digital Government

Announcing GovLoop Latest Report: Crafting a Comprehensive Digital Government Strategy Excerpt of Executive Summary | View Online Below or Download PDF Last week GovLoop released the report, Crafting a Comprehensive Digital Government Strategy. This report draws upon a survey of 94 members of the GovLoop community who are currently adopting emerging technology at the state,Read… Read more »

DHS CIO Spires put ‘on leave’, Enterprises running Java versions that are months out of date, analysis finds and more

By Ryan Kamauff Here are the top cyber news and stories of the day. DHS CIO Spires put ‘on leave’ – “FedScoop has learned that Department of Homeland Security’s Chief Information Officer Richard Spires has been put on immediate ‘on leave’ status with no further explanation as to why. Inquiries made to DHS officials aboutRead… Read more »

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CloudCheckr : Amazon Complexity Challenges Many Users

A recently released infographic from CloudCheckr (http://cloudcheckr.com/) sheds quite a bit of light on the importance of expert advice when an enterprise decides to deploy to the cloud. When AWS made Trusted Advisor free for the month of March, they took that opportunity to conduct an internal survey of their customers’ usage. CloudCheckr compared theRead… Read more »

Crafting a Comprehensive Digital Government Strategy

Throughout the ages, technology has played an essential role for government to craft a better society for citizens. In the Roman Empire, the aqueducts revolutionized services provided to Roman citizens. Leveraging gravity alone, the Romans were able to transform communities, providing water to distant cities and towns, and create an engineering marvel that would leadRead… Read more »

Intelligence and Analysis

Had a chance to attend an industry analysts’ working group. Stars from competing companies met in a special forum to get a better picture of where their profession is going. First symptom is the explosion of casual data. Their customers see it all around them and want to know how it relates to the professionalRead… Read more »

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Centripetal Networks Provides Internet Scale Cyber Defense

By Bob Gourley I’m on the board of Centripetal Networks, a firm with dramatically virtuous technology that I believe will change the world. With this post I’ll tell you more about this firm, with a focus on the differentiators of their capability. The core capability of Centripetal Networks is a product called the RuleGate. ItRead… Read more »

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