The following appeared in Public Involvement Techniques: A Reader of Ten Years Experience at the Institute for Water Resources (PDF, pages 265-270), a collection of articles on public involvement from 1983, prepared by James L. Creighton, Jerome Delli Priscoli and C. Mark Dunning for the Institute for Water Resources, U.S. Army Corps of Engineers: TheRead… Read more »
Search Results for: listen to your staff
Communications is not a swear word (& neither is PR)
Imagine this. You work for a Council. You’re on the periphery of a few services, have a job which needs you to learn very quickly how a number of sub sets of services work to see if they’re using digital in the most appropriate and cost effective way for them and more importantly their residentsRead… Read more »
GovExpert: Dick Wall, Former Peace Corps Country Director
GovExpert is a biweekly interview of high-level authorities on government and government practices. Dick Wall is a former Peace Corps Country Director for Chad, Zaire (Now the Republic of the Congo) and Mauritania (see full bio below). Some Thoughts on Training Below are some thoughts on what are common roadblocks to training in developing countries;Read… Read more »
Just Because I Can Buy A Scalpel
Today, Leonard Sipes posted a narritive in GovLoop ; a nich social marketing wateringhole that focuses on the Federal space. My take-away from his post was that social marketing is cheap and necessary – thus everyone should be doing it … just hire community college students to do it for you. The social web isRead… Read more »
How New York City Government Is (and Isn’t) Using Social Media
I sat on a panel this past Friday with GovLoopers Sarah Kaufman from New York City’s MTA and Mark Drapeau from Microsoft as well as Gale Brewer, a City Council Member in New York City and Rachel Sterne, the Chief Digital Officer for New York City and well known for her brilliant Road Map forRead… Read more »
Disruptive networking
I think there always were disruptive networks. In the same way that tech has enhanced so many things, proliferated and amplified them, networks are the same. The difference is perhaps the organisations the networks are in – because I am of course speaking for the public sector here. 4,000 people struggle to keep in touch.Read… Read more »
Eight Humor Styles in Action: Building Stress Resiliency with Interactive Humor – Part I & II
After my essay on the 9/11 Anniversary, I decided to make room for my basic Yin-Yang nature: here is an article on eight styles of humor. (The 9/11 essay, “Ten Years After: A Personal Remembrance of Sep 11th – Strategies for Grieving, Surviving and Evolving: (http://www-stressdoc-com.blogspot.com/2011/09/ten-years-after-personal-remembrance-of.html). The early-mid 20th century pioneering film-maker, artist and comedienne,Read… Read more »
Procurement Takes Leading Role
While we are hearing a lot of talk about Procurement Shared Services from the corporate side, the public sector may be a step ahead on this one… By: SSON SSON interview with Paul Sutton, General Manager for Corporate Services at the City of Charles Sturt, Australia. “In terms of the marketing and communications area, that’sRead… Read more »
5 Ways to Assess Training Results
It is relatively easy to test information learned in a classroom or from a book. That information or new knowledge can be remembered in the short term, but can it be applied in a practical sense? Information retained in the short term is fine for education; for starters, it connects the dots elsewhere in theRead… Read more »
Changes to Facebook great for government
Tomorrow, Facebook will host their “f8” developer conference. It’s rumored that Facebook will roll out some new features that could be very beneficial for government. If reports are accurate, Facebook will release “read,” “listened,” “watched,” and “want” to supplement their hugely popular “like” button. Obviously, Facebook wants to use this information to provide more opportunitiesRead… Read more »