Posts Tagged: nyc

From Intern to Superhero

Faster than a speeding bullet, stronger than a locomotive, it’s – it’s…the intern? As young professionals starting out, we often visualize our ultimate titles as Senior Project Manager, or CEO, or even President. But we don’t usually think of ourselves as heroes, let alone superheroes, even when we’re saving the day behind the scenes inRead… Read more »

Government Usability: Designing Public Services that Empower and Engage

New York is the latest US city to announce a municipal ID service like in San Francisco and New Haven. There has been extensive coverage of the challenges other cities have faced and the potential to help marginalized groups like the homeless, undocumented immigrants and foster children. What can we learn from the challenges otherRead… Read more »