Search Results for: listen to your staff

HOW TO MAKE SOCIAL MEDIA A BUSINESS TOOL

Frank Eliason, senior vice president for social media at Citigroup, is not only a believer in social media, but also has put social media to work. Eliason recently joined Citi after making a reputation as a change agent at Comcast. FedInsider spoke with him following his presentation at last week’s Federal Senior Management Conference (FedSMC)Read… Read more »

Notes from the Microsoft Mobile Citizen Summit: All Sessions

These are draft notes – please excuse typos. Plenary Dan Kasun, Microsoft Public Sector Key Points: Leveraging technology to make government better and more efficient is to advance ideals of freedom and democracy Time has never been better for mobile computing – we have reached a state in the business where the network is almostRead… Read more »

In Search of Ideas: How Counties and Towns are Trying to Tap Citizens’ Smarts

***Part of our month-long series on Creating a Digital City with PDF – Check out all our analysis*** Karen Wilkerson is the city administrator for tiny De Leon, Tex., and her job won’t be getting any easier anytime soon. Like localities across the country, De Leon, a town of 2,433 as of the 2000 U.S.Read… Read more »

Austin City Limits: What’s Holding Back Government Innovation in Austin, Texas?

***Part of our month-long series on Creating a Digital City with PDF – Check out all our analysis*** As municipalities across the country are exploring how to use the Internet to make theirs better places to live, some winning combinations of talent, policy and technology are beginning to emerge — as are problems with otherRead… Read more »

Just Because You Run the Same Plays Doesn’t Mean You’ll Get the Same Results

The Packers dominated teams using the Lombardi Sweep, but few teams had the talent to run it as effectively “That’s easy – even I could do that!” Really? Could you? How many times have you been watching a game and said that about that highlight catch that you saw on Sportscenter? How many times haveRead… Read more »

Government Reorganization? Why? How? LIVE NOTES!

Back here at NAPA again on this beautiful Spring-like morning for another great discussion. This time we’ll be tackling the President’s SOTU comments about reorganizing the federal government. Tough topic so hopefully we’ll get some great information about how this process is already being implemented, as well as the challenges it faces. Much like yesterday’sRead… Read more »

Success Rule #12 – No Task is too Small

You never know when you’re work is going to be noticed, or who is going to notice it. Take pride in your work — all of it. How can you be expected to be responsible for the big project if you can’t even handle the simple ones? As a new Captain in the USAF, andRead… Read more »

Open the door (close the door)

Open data as an overall banner is a very useful one. It says exactly what it means – opening up data (for benchmarking, performance improvement, resource allocation efficiencies etc etc). What is becoming foggier as time passes, for me, is the role of all the individual stakeholders in this banner – I had to tryRead… Read more »

Success Rule #10 – Have Rules

Yesterday a friend, being facetious, suggested one of our rules should be to have rules. Although it’s wasn’t what I had planned, Kathleen is very much on track. Do you have “rules” in which you live by and are known for? What are your CORE VALUES? Think along the lines of Trustworthy, Loyal, Helpful, Friendly,Read… Read more »

True to Our Souls

Some good thoughts to ponder from Jim Clemmer at The Clemmer Group: “Everyone has a special purpose, a special talent or gift to give to others, and it is your duty to discover what it is. Your special talent is God’s gift to you. What you do with your talent is your gift to God.”Read… Read more »