Search Results for: mobile

Mobile Livestreaming: The Next Social Frontier

By Josh Delung, ICF International Every day, it’s estimated between about 300 and 600 new apps launch in Apple’s App Store alone, not counting other storefronts such as the Google Play store for Android devices. There’s a similarly overwhelming deluge of social networking sites that seem to emerge for some new niche each week. It’sRead… Read more »

How the Social Security Administration Hit A Customer Experience Trifecta With A Mobile App

The Social Security Administration’s (SSA) Supplemental Security Income (SSI) program had a problem: it was paying out way too much in unearned benefits to program participants. This was happening because participants weren’t reporting their income often enough. As participants’ incomes went up, their SSI eligibility went down – but they continued receiving SSI benefits basedRead… Read more »

Designing for Mobile Friendly and Beyond

On April 21st, Google changed their mobile search algorithm to reward sites that were developed and designed for mobile devices. Mobile-friendly sites will begin climbing the search rankings—surpassing their non-mobile-friendly competition to reach a wider audience. Many organizations may opt for quick fixes and wind up disappointed with their mobile site. A better approach isRead… Read more »

Creating a SMS Mobile Marketing Campaign? Read This First

By Bethany Gardner Thinking about creating a SMS or text-message based mobile marketing campaign? You should be! Mobile marketing is accelerating at a rapid pace. 90% of US adults own a cell phone, and of them, 81% use their cell phones send or receive text messages. Young people are particularly mobile savvy; Americans between theRead… Read more »

Mobile App Threats to Your Organization at the Code

In today’s computing environment, we have moved beyond the desktop and wired environment and into the mobile world. Our mobile devices are true computing platforms with their own operating systems and resources; yet we don’t often think about the computer we are carrying in our pocket. How safe are the applications we use? How secureRead… Read more »

Google Warns: “Get Mobile-Friendly”

User experience is greatly affected by the devices people use: phones, game consoles, TVs, ‘phablets’, tablets, desktops, and now, wearables. Recognizing the importance of mobile devices, Google seeks to make the Web friendlier for mobile users, and it recently announced that: “Starting April 21, we will be expanding our use of mobile-friendliness as a rankingRead… Read more »

19 of the Coolest Government Mobile Apps

There’s pretty much an app for everything these days. And that on-the-go accessibility to the information you need has slowly been creeping into federal and state government over the past few years, driven in part by a presidential memo encouraging a federal digital strategy and contests encouraging app developers to come up with creative newRead… Read more »

Imagining A Mobile-Friendly Government

Imagine a world in which you’re driving to work one day and get rear-ended. It’s completely the other person’s fault. You both pull over and you quickly get out your phone. You navigate to an online form, fill in your information, tag your GPS location, snap a picture of the damage, and hit submit. TheRead… Read more »

Addicted To Our Phones? Government Transitions To The Mobile World

We’ve all been there. That moment when we sit down to lunch, coffee, or just spending time with friends, and suddenly realize that every person in the room is zoned out on their smartphone. But despite unfortunate scenarios like these, much of mobile technology can enhance the ease of our existence and even help governmentRead… Read more »