Transforming Workflows for — and With — AI
As agencies graduate from AI pilot projects, they must do more than bolt it onto existing processes. Learn why you should integrate AI from start to finish.
Posts Tagged: Docusign
How to Deliver High-Quality Omnichannel Constituent Experiences
In this video interview, Docusign’s Michael “M.J.” Jackson describes how a focus on omnichannel communications can result in higher constituent satisfaction and deliver improved outcomes.
Provide a Modern Employee Experience
Are outdated HR processes making it harder to recruit younger employees? Here are some ways digital workflows can help.
Digitization Makes Government More Responsive
Streamlined workflows allow agencies to eliminate points of friction — hard-copy signatures and procurement paper trails, for instance — and respond better and faster to constituents. Indeed, automation can make a big difference.
Digital Workflows Can Be Transformative
Staying loyal to outdated, paper-based systems not only prevents an agency from getting ahead and delivering better customer experiences — it costs real money for public entities that need to watch their bottom lines.
Are We There Yet? No, Transformation Experts Agree
Most agencies have been more innovative during the COVID-19 pandemic. But after weathering the pandemic’s first year, many haven’t charted a course ahead.
How COVID-19 Made the Air Force More Paperless
The Air Force has digitized many of its documents and processes as more of its employees telework during the public health crisis.
A New Era of IT Modernization
What does IT modernization mean to you? That was the question posed to industry leaders at GovLoop’s “Where Collaboration and Digital Transformation Intersect” event.