Digitization means different things to different people, but most would agree that business transformation is occurring because of digitization. Let’s define what digitization is, why it is happening now and how it will impact public sector business or mission.
Posts Tagged: digitization
West Virginia partnered with an e-government solutions provider to roll out digital services for their DMV, resulting in faster services for citizens.
Boston used to rely on inefficient and expensive processes for filing death certificates. Now, the city has a digitized system that improves customer experience.
Do you want to start a digitization initiative at your agency but you’re not sure how? Check out what these experts have to say.
Back in 1595, Shakespeare asked, “What’s in a name?” And just like Romeo and Juliet discovered a name or (last name in their case) can carry a lot of meaning – even a mission. The same is true for government agencies. The name of the agency acts in many ways as the mission statement. TheRead… Read more »
Natural disasters. Budget crises. Significant technological failures. In today’s interconnected world, a single disruptive event can have negative repercussions on a community long after the initial impact. This makes the imperative for a swift recovery a priority for state and local government. The ultimate goal is to make the community resilient to such events; itRead… Read more »