Posts Tagged: knowledge management

Managing the Social-Media Paradigm Shift: Ride the current, or be swept aside

Everyone who’s ears have been assaulted with talk of “paradigm shifts” can thank Thomas Kuhn, author of “The She Structure of Scientific Revolutions.” I’ve often wondered why that phrase beguiles so many consultants and technology cheerleaders, and it’s a shame that it has, because in the glare of that overexposure, we may have blinded ourselvesRead… Read more »

Knowledge Work as “Beyond Management”

Is traditional management dead? Is measurement a “hangover from the industrial era”? Does knowledge work require a more flexible and “touchy feely” paradigm for organizational effectiveness? These are some of the questions that Dr. Mark Addleson, Associate Professor of Public Policy at George Mason University posed in his opening presentation at the Knowledge Management Institute’sRead… Read more »

Defining Collaborgagement

As I wrote in a earlier posting, I coined the term collaborgagement while attending a session at Content.gov. John Newton (Alfresco’s CTO) commented that the next generation of enterprise IT tools need to serve the middle of the enterprise – the domain of the knowledge workers. These tools need to support collaboration, knowledge management, andRead… Read more »

On Change, or Why They Hate You

In a recent listserv conversation, someone asked a very reasonable question: What does the literature say about how change agents are received? This was in the context of knowledge management (KM), and the inquiry stemmed from an honest attempt to understand the hostility experienced from some in the workforce upon being introduced to KM initiatives.Read… Read more »

Hawk Method of Management

Let’s face it. You cannot truly measure employee output, once you are managing people who are not producing or processing widgets per hour – people we call, erroneously, “knowledge workers.” People who are useful and productive because of the relationships they maintain, the external sources they consult to solve problems, and the imagination they bringRead… Read more »

Engaging Your Audience Through Presentation and Delivery – David Uejio

Engaging your audience isn’t easy in fact there’s a lot more ways to do it poorly than correctly. But good news is there are people who have it down pat and can help. One of those is David Uejio, Special Assistant to the Director, Office of Human Resources, National Institutes of Health. David will beRead… Read more »

Controlling the Invisible

Recently, I was engaged in a listserv conversation (remember those?) regarding the balance between standards-based enterprises and the need to engage creative talent who may bristle at standard processes. The conversation moved to the question of new processes and standards that respected the nature of complex organizations (rather than early 20th century bureaucracies), and IRead… Read more »

The Long Tail of Enterprise Content Management

Question: Can we expect a much larger amount of the available content to be consumed or used by at least a few people in the organisations? Shifting focus from bestsellers to niche markets In 2006 the editior-in-chief of Wired magazine Chris Andersson published his book called ”The Long Tail – Why the Future of BusinessRead… Read more »