When Are Feds Returning to the Office?
How and when federal employees and contractors return to the office is a loaded question with nuanced answers. Here’s what you need to know.
Posts Tagged: Memo
Read This Before You Write Your Next Briefing Memo
So you’ve been tasked with writing a briefing memo on an issue for “Upstairs” or “The Front Office”. Keep these points in mind and your brief will shine.
Measuring Your Effectiveness in Streamlining Service Delivery and Improving Customer Service
How far along is your agency in implementing the Customer Service Plan mandated in President Obama’s Executive Order 13571 – Streamlining Service Delivery and Improving Customer Service? In my latest blog post, I’ve provided a recommendation for a Short Term Web Measurement plan to help you: Receive customer feedback Evaluate the entire customer experience AnalyzeRead… Read more »