How to Design for Customers in the Open
“It’s also important to recognize that customer experience isn’t just an IT problem. It has to be much more than dumping it on the IT team to ‘fix the website.’”
Posts Tagged: Red Hat
3 Things You Can Do Now to Rethink Innovation
“I think this pandemic forced everybody to step off the treadmill collectively and rethink how we want to go forward.”
Improving Your Agency Without Limits
Here is how agencies can modernize how they operate so they have agile people, processes and technologies that can continuously improve.
How to Drive Problem-Solving that Puts People First
In the race to find a solution to pressing issues, it can be easy to overlook one of the most important steps – which is actually defining the problem.
How Incremental Work Helps Navigate Team Conflict
Disagreement within teams may be completely normal, but it doesn’t mean it’s easy.
How Gov’s C-Suite Is Moving Agencies Forward
Government executives faced sweeping changes the past 18 months, from a “data explosion” to increased virtual collaboration. They’re applying all the lessons they learned into 2022.
How Developers Can Become a Security Asset
For agencies to realize the full benefits of DevSecOps, they need to apply the DevOps tenet of continuous delivery both to software and security.
Rethink Your Virtual Training and Certification Options
If there’s one thing the past year has taught professionals across the globe, it’s that it is time to rethink how they work.
Making Better Tactical Decisions by Integrating Military Data
Our armed forces are faced with near-peer adversaries who have developed many systems that are competitive on a system-to-system basis. How can the U.S. assert and maintain dominance in this environment?
3 Ways to Design Applications For Humans
Often called apps, applications are computer programs that are designed to carry out specific tasks like playing media for end users.