Posts Tagged: socialmedia

In which we are introduced to online community software

A public online community can’t be hosted on KDOT’s servers, which operate behind a dense firewall. Thus we found ourselves in the world of software-as-a-service. We had to partner up with a community provider. Finding one took longer than we anticipated. Software-as-a-service is a bit like an automobile lease. The customer leases community software andRead… Read more »

Public communities vs. private communities

Wednesday was K-TOC’s one-month anniversary. Community activity increases a little bit every day. An engineer wants to kick off a discussion group for practicing engineers. One of our environmental science people is starting a blog. The Traffic Safety people opened a group. (That Traffic Safety wasn’t one of our launch groups was a foolish errorRead… Read more »

KDOT jumps into social media

The Kansas Transportation Online Community launched January 14, 2009. K-TOC is a project of the Kansas Department of Transportation, and is a major element in the Department’s exploration of social media and new technology as instruments of public outreach. By the standards of conventional government, KDOT is an early-adopter agency; in addition to K-TOC, theRead… Read more »

Best practices for government websites

Five federal websites have been chosen as good examples of best practices in government websites. What jumps out at me is that, aside from it not being all about Web 2.0, is that each of these agencies are strong examples of making their site about the user, not all about the agency. Clearly, Web 2.0Read… Read more »