Posts Tagged: socialmedia

USAF social media Incident Response chart

I spent Thursday and Friday at Free State Social, a social media conference sponsored by the World Company in Lawrence, Kansas. I was the only government participant. I learned a number of interesting things, but the EUREKA! moment for me as a government practitioner was provided by Jeremiah Owyang, whose presentation included this social-media responseRead… Read more »

Top Canadian bureaucrat gets it, the workers at the bottom get it, who’s left?

Here’s the scoop: In the 17th annual report to the Prime Minister published a few weeks ago, Privy Council Clerk Wayne Wouters states “government departments have to embrace the Web 2.0 tools and technology that rest of the world uses that allow more collaboration among workers, levels of government and Canadians”. While his predecessor includedRead… Read more »

Rhode Island leads the way!

Transportation people are probably already aware of this, but staffers at all agencies are encouraged to check out the Rhode Island Department of Transportation press release about their use of online outreach and social media during the Flood of 2010. The juicy bits: RIDOT’s web page saw a 40-fold increase in traffic at the heightRead… Read more »

New community, further adventures with YouTube, more

The most interesting development in KDOT’s ongoing exploration of social media is our plan to launch an internal online community later this spring. Unlike K-TOC, which is open to all and is used by the agency as a public-outreach tool, the new community will be strictly limited to KDOT employees and is intended for internalRead… Read more »

The “Getting Started with Government 2.0” Guide

A slightly more graphically intensive version of this post originally appeared on my external blog, “Social Media Strategery.” In the last few months, I’ve received an increasing number of “hey Steve, how would you recommend someone get started in social media or Government 2.0?” emails, and I’ve gotten tired of sending out the same emailsRead… Read more »

You Can’t Separate the ‘Social’ from Social Media

This post originally appeared in Federal Computer Week on Feb. 17, 2010. With all the media coverage of internal, behind-the-firewall social — excuse me, professional — networking platforms, such as NASA’s Spacebook, the Defense Department’s milBook and even my company’s internal tool, one might think we’re in the midst of fundamentally changing the way weRead… Read more »

New Year, New Manor Innovations

It seems like today so many agencies are plagued by the expenses of online web development and associated hosting; Manor was no different. Smaller agencies pay thousands of dollars to private companies to developed attractive websites that can be done at a fraction of the cost. After discussing my frustrations with Luke Fretwell, the founderRead… Read more »

The Week of Gov 2.0 – Longing for More

This post originally appeared on my external blog, “Social Media Strategery.” We’ve already had the Summer of Gov, but September 7-11 was the Week of Gov. With the Gov 2.0 Expo Showcase on Tuesday and the Gov 2.0 Summit on Wednesday and Thursday, plus a multitude of happy hours and networking receptions, I was immersedRead… Read more »