You’ve got your new website. You’re using Twitter and Facebook to “engage” with residents. Your community has access to all the latest news and information as it happens. The channel shift savings are predicted to be huge…So why isn’t it working? Don’t let the hype surrounding Social Media convince you this is an effective wayRead… Read more »
When I met a friend to share my good news yesterday, she caught me a little off-guard by saying, “You have to hear how BP saved my Christmas.” That’s right, as in the same BP from the Gulf oil spill. Having asked to remain anonymous, we’ll call her Jane. Jane works at a local upscaleRead… Read more »
Check out this awesome interview with Tim Somella, YGL’s President. Tom Fox’s ‘The Federal Coach’ column in the Washington Post featured a brief 1-on-1 with the fearless leader yesterday. Would you have answered these questions the same way? If not, what are your thoughts?
The United State Postal Service is really trying to make money and it looks like they mean business. Announced today in the Washington Post USPS will start selling gift cards come May. Coming soon to a post office near you: Gift cards “Gift card sales rose during the holiday season and 5 percent overall inRead… Read more »
One of the joys of sudden web trends is the speed at which the too-cool-for-school types start to affect disdain and boredom for something that’s been popular for all of a week or so.Take Quora.com– a US-based site which styles itself as ‘a continually improving collection of questions and answers created, edited, and organized byRead… Read more »
After far too long, my “Data Dynamite: unleash information to transform our world” book is finally in the editing stages, and should be released as an e-book later this winter. One of the key points is that we need to think holistically about data (especially tagged data), so that there are unified strategies for internallyRead… Read more »
This post is the first in a series on the recently-passed GPRA Modernization Act of 2010. The bill is 19 pages long and the media has not provided the level of detail that a performance wonk might find helpful. So I’ll be providing summaries and extracts from law and the Senate committee report over theRead… Read more »
NOTE: Below is my personal view of the report. The only people entitled to offer a definitive opinion about vendor placement are the authors of the report themselves. My opinion is not a substitute for speaking to the analysts directly using the inquiry time available to paid subscribers to Gartner’s advisory services. As an ITRead… Read more »
Some people have asked me, what were the 10 most viewed posts from last year? Well here as posts that were written last year in order of popularity (excluding static pages and the homepage): Case Study: How Open data saved Canada $3.2 Billion Learning from Libraries: The Literacy Challenge of Open Data Why Old MediaRead… Read more »
With a looming (up to) $8M deficit in Ohio’s budget, the folks over at the Columbus Dispatch have given their readers a chance to “do the budget dance” themselves with a little interactive tool. This tool will let readers try to balance Ohio’s budget by removing different subsidies, raising or lowering taxes, and cutting orRead… Read more »