Posts By Adrian Pavia

Cycling for the Public Good

The next time you ride your bicycle around town, you may be providing a public service. Wired magazine recently posted an article about the use of private sector data to power public sector service delivery improvements. According to the piece, the Oregon Department of Transportation is buying data from the cycling and running social mediaRead… Read more »

The FBI’s Digital Journey

Keynote panel of C-level executives at PegaWorld 2014. FBI CFO Richard Haley (2nd from right). Criminals (and auditors) beware: the Federal Bureau of Investigation (FBI) is transforming itself to be even more effective in the field — and cost-effective at home. “We’re a 106 year old organization,” said FBI Chief Financial Officer Richard Haley. “AnRead… Read more »

Innovations that Matter: The Future of Public Sector IT Consumption [New GovLoop Guide]

It’s hard to believe that, just a few years ago, most government employees could only access email from their primary desktop computers. Even those with the ability to access their enterprise e-mail accounts from other devices could only view new messages; archives were stored locally on their desktops. Now it is possible to check emailRead… Read more »

Resilient Communities, Efficient Governments: Tools for Today and Tomorrow

Natural disasters. Budget crises. Significant technological failures. In today’s interconnected world, a single disruptive event can have negative repercussions on a community long after the initial impact. This makes the imperative for a swift recovery a priority for state and local government. The ultimate goal is to make the community resilient to such events; itRead… Read more »

How to do Citizen Engagement Right: The Power of Email

Oftentimes, the success of a public program depends on your ability to engage the citizenry. For example, you might need to work with coastal residents to prepare for potential flood hazards. Or you might need citizen input on a local development initiative. You might even need the public’s help in reporting crime. However, successfully engagingRead… Read more »

How to do Citizen Engagement Right: The Power of Email

Oftentimes, the success of a public program depends on your ability to engage the citizenry. For example, you might need to work with coastal residents to prepare for potential flood hazards. Or you might need citizen input on a local development initiative. You might even need the public’s help in reporting crime. However, successfully engagingRead… Read more »

BYOD Does Work – and the EEOC Proved It

The undeniable truth is that technology costs money. Even if the net result is a significant cost savings or improved service delivery, the process nearly always begins with digging into the agency’s proverbial pockets to fish out some seed money. Mobile technologies are no exception to this principle. However, through the right set of policies,Read… Read more »

Mobile is Changing the Nature of Public Service

Dr. David Bray, Chief Information Officer of the FCC, speaking to Wednesday’s crowd. Mobile technology is filled with potential. It has the capacity to radically increase organizational response time, interconnectedness, and access to information. But there’s a flip side: it also has the capability to severely undermine privacy and security measures. The impulse, then, mayRead… Read more »

Situational Awareness and Prioritization Are Key to Cybersecurity

When it comes to cybersecurity, engineering your way to a more secure environment is a very important step. But according to John Banghart, Director of Federal Cybersecurity at the National Security Council, technology isn’t the only solution. “I want to focus on people and priority, as opposed to technology,” Banghart said. He was speaking atRead… Read more »

Your Top Digital Government Questions – Answered

Last week, GovLoop, Accenture and Pegasystems hosted an online training on the future of digital government. And an especially important part of that training was the Q & A session between panelists and attendees, since it provided a live, interactive forum for the exchange of ideas and solutions. You can listen to an archived recordingRead… Read more »