How Voice Recognition Can Improve Constituent Satisfaction
Voice recognition can improve engagement, security, and both employee and constituent experiences.
Posts By Lauren Walker
In San Francisco, Accessibility Means Better Engagement for Everyone
Accessibility doesn’t just improve engagement for constituents with identified disabilities. It also helps make resources more available to everyone.
Flexible Spending Accounts are a Good Deal
Flexible Spending Accounts help reduce your taxes while paying for health and dependent care.
How Automation Supports Better Community Engagement
Using the right automation tools can ease the burden on employees and deliver a more positive constituent experience.
How Enrolling in an FSA Can Help Beat Rising Costs
An FSA can help you cope with the costs of health care, child care, and elder care.
Flexible Benefits Can Help With Rising Costs
Medical and dependent care costs are rising. An FSA can help you save money on them.
Manage Teamwork Across a Distributed Workforce
n a hybrid work environment, teamwork requires new tactics and a new intentionality. Here are some ways to foster your team, whether it’s in person or remote.
For North Dakota, the Pandemic Kickstarted a Transition to Digital Work
When governments nationwide had to switch to remote work nearly overnight, North Dakota’s technology office met the challenge of supporting and equipping 8,000 state employees who were suddenly working at home. Here’s what they learned.
Coping With Confusion: Tips for New Hires
government is an incredible and complex mechanism, and [you] need to understand how to navigate your bureaucracy
Make Your Job Meaningful
A government career offers many opportunities to find work that matters. But although you’re working for the public good, you also need to treat your career as a career — and treat yourself as a professional.