Simplifying Bureaucracy: Streamlining Processes for Better Outcomes
Simplifying bureaucracy isn’t cutting corners — it’s cutting confusion. Smarter processes empower teams to deliver better results with less frustration.
NextGen Award Winners: Embracing Public Service
“Public service offers a chance to contribute to positive, wide-reaching change.” “I want to truly make a difference and have a direct way to impact society.” “I see the benefits of the things that we do out there, and it just makes me very proud.” These are just a few of the reasons that ourRead… Read more »
November Online Training Opportunities
The leaves are falling, but what’s not dropping is our level of commitment to your professional development! We’ve got an amazing line-up of free online training sessions in November, with topics designed to help you communicate more clearly, take advantage of AI, and get curious about quantum computing. Take a look at the sessions below,Read… Read more »
How Accessible Civic Tech and Thoughtful Rollouts Can Help Bridge the Digital Divide
As governments modernize their digital services, thoughtful design and inclusive rollout strategies help build trust and ensure every resident is connected.
The Biggest Misconception About Change Management
Don’t fall victim to the misconception that communications plans are change management. Communication plans are NOT change management. Communication plans are a PART of change management.
Transforming Government Workplaces: The Role of Organizational Leadership
Organizational leadership can turn government workplaces into hubs of trust, inclusion and innovation and help agencies thrive amidst uncertainty.
Being Bullied at Work
Being bullied at work? The majority of bullying targets leave the job. Here are some tips for responding that may allow you to stay — or land on your feet.
Transforming Workflows for — and With — AI
As agencies graduate from AI pilot projects, they must do more than bolt it onto existing processes. Learn why you should integrate AI from start to finish.
The Do’s and Don’ts of Delegation
Spooky season is officially here, but is there anything scarier than delegating tasks across your team? If you find delegation downright daunting, now’s the time to come out from hiding behind the desk and learn how to master this critical management skill. During our recent Supervisors Community of Practice virtual networking discussion, Sharon Swabb, CareerRead… Read more »
Using Data to Improve Outcomes
Agencies are using data to boost outcomes. Learn how St. Petersburg, Florida’s police department used data mapping to help fight crime.