As I navigated mid-level leadership, sandwiched between my boss and my team, with deadlines looming and interpersonal tensions running high, I became a bit frantic and my lack of composure affected my entire team. Fortunately, as a new leader, I was paired with a coach to help shape my authentic leadership style. With the helpRead… Read more »
Federal agencies have spent the last decade building the data infrastructure needed to understand past performance. The next strategic advantage, however, will come from transforming enterprise data into predictive decision intelligence through Enterprise Digital Twins that allow leaders to simulate mission impacts before implementing major policy, operational, workforce, or technology decisions.
Most supervisors want to support their teams — but where’s the line between helpful guidance and too much oversight? In our most recent Supervisors in Government Community of Practice session, we sat down with Julia Barr, Senior Manager, Partnership for Public Service, for a candid discussion on the differences between coaching and micromanaging, how eachRead… Read more »
People with disabilities, and particularly autistic individuals, struggle with lower employment rates and incomes compared to people who are disability-free.
From water treatment plants and public utilities to traffic management systems, communities rely on operational technology (OT) every day. These systems help deliver essential public services, but they also present a unique cybersecurity challenge. OT environments often include specialized and legacy equipment that can be difficult to identify, manage, and secure using traditional IT tools.Read… Read more »
Public servants rarely seek the spotlight. They spend their days solving problems, improving services, supporting colleagues, and helping communities thrive. Yet many of their contributions go unrecognized outside their immediate teams. That’s why the NextGen Public Service Awards were created: to celebrate the government employees who are making a real difference and ensure their workRead… Read more »
Artificial intelligence is evolving. For years, organizations have used AI for IT Operations (AIOps) to help monitor systems, identify issues and recommend solutions. Now, a new approach is emerging: agentic AI, which moves beyond analysis and into action, helping organizations not only understand problems, but also resolve them. From Insight to Action AIOps was designedRead… Read more »
Even when people with disabilities have at least a college degree, they are employed much less frequently than people without disabilities with comparable education.
In this video interview, Elastic’s John Harmon discusses how an agentic SOC can help agencies improve cyber resilience.
Ethical behavior in public service is based on integrity, accountability and legal compliance. But effective collaboration is an ethical issue, too.