AI in Government: Adoption, Barriers and What Comes Next
Successful AI adoption requires more than technology alone. Agencies need strong governance strategies.
A NASA CX Expert’s Tips for Measuring What Matters
During the recent CX Community of Practice webinar, Margeaux Akazawa at NASA shared what agencies can use to evaluate CX success.
The Transformative, AI-Ready Potential of a Unified Data Platform
In this video interview, MongoDB’s Devin Dickerson discusses how a unified data-platform strategy can help overcome obstacles to agency modernization.
Cyber Resilience: Protecting Your Data From Ransomware Attacks
In this video interview, Veeam’s Jeff Reichard discusses how a proactive, resilient cyber strategy can protect state and local agencies from their evolving threat landscape.
A Unified Cybersecurity Platform Can Protect Against AI Threats
In this video interview, Mac Avancena, Jr., of Check Point Software, discusses how digital government and AI have changed security, and how to respond.
From Dashboards to Decisions: Using AI to Make Data Work Harder
AI is changing what’s possible in government data communication, but only for agencies that know how to use it responsibly.
AI in Government Doesn’t Replace Judgment — It Demands Better Leadership
Artificial intelligence is reshaping government work—but technology alone doesn’t make better decisions.
When Identity Becomes Infrastructure: Government’s Next Strategic Risk
Digital identity is becoming the connective tissue of government. Can we build a secure, resilient interconnected digital ecosystem?
AI Can Connect the Dots — But Should It Make the Decision?
AI in government can connect data across fragmented systems, but responsible AI requires collaborative governance and human oversight.
The Document Problem No One Is Talking About in Special Districts
Agencies rely on PDFs to keep residents informed, but they can make essential information unavailable. Here are tips to make documents easier to access.