This week’s Project of the Week is brought to you by one of GovLoop’s 2011 Major Partners, GEICO. For the members of America’s armed forces and the U.S.’s federal workers, their service to the country is invaluable to taking care of the nation’s interests at home and abroad. As the Government Employees Insurance Company, GEICORead… Read more »
Government Technology reported that citizens in Burleson, Texas, now have another way to connect with government. A new Facebook application was developed to make it easier for citizens to report and request services from their local government. The Facebook application is called the Citizen Request Tracker (CRT). Public administrators in Burleson have seen an increaseRead… Read more »
The Customer Service series is supported by RightNow Technologies. To learn more on how to use cloud technology to improve customer service, visit the RightNow resource center today. Check out the GovLoop/RightNow Customer Service Hub to get smart on how to be awesome at customer service ————————— The great part about the topic of customerRead… Read more »
The Phone Tips & Tricks series is supported by the Sprint Federal Employee Discount Program. To find awesome discounts visit the Sprint Federal Employee Discount resource center today. I honestly don’t know what I would do without my smartphone. When you think about it, smartphone users basically carry around a miniature computer in their pocket.Read… Read more »
Remember the days when you would get a hand written letter? Or your friend would send you a cool postcard while they were on vacation? We all know that social media and email have ended the art of a hand written letter. If you get a hand written letter now, it is really special, noRead… Read more »
This morning I had the chance to listen to David McQueeney. McQueeney is the Vice President of Software at IBM. David spoke about the history of Watson and the potential uses of the technology. McQueeney gave a great presentation and there are a lot of great lessons that government can learn from how Watson wasRead… Read more »
This past 4th of July, the Fox News Political twitter account had some premature fireworks go off, and they weren’t a good display. If you didn’t hear about the story, you can check it out here. If you want the cliff notes version, a group hacked into their site, and sent out some very disturbingRead… Read more »
Here is an interesting article from Dean Obeidallah posted on CNN, Are Social Media Creating the Laziest Generation? Obeidallah comments, “Observing events and then commenting about them on social media has become our national religion. We anxiously wait for the next celebrity to screw up, another politician to be caught in a sex scandal, theRead… Read more »
One of our speaker’s from next week’s Next Generation of Government Summit– Fred Dust of IDEO, was featured yesterday in a Huffington Post article entitled “Obama Administration Pushes Forward on Innovation Throughout Agencies”
GovTech has provided a full list of the Republican led task-force to evaluate the cyber-security legislation that was proposed by the Obama Administration on May 12th. GovTech states, “The legislation — Protecting Cyberspace as a National Asset Act — focuses on protecting domestic federal networks and the national infrastructure, but would make the Department ofRead… Read more »