10 Highlights from the Government Customer Satisfaction Forum

This morning I attended the 2012 Government Customer Satisfaction Forum: Annual Results for the Federal Government, the event was sponsored by Federal Consulting Group and the National Business Center (DOI). Here was the agenda for the conference, followed by my quick notes and insights for the presentation: Keynote Speaker: Ron Raborg, Deputy Commissioner for QualityRead… Read more »

State Government YouTube – YouTube Agrees to Modified Terms of Service after Negotiations with NASCIO

Big news for those in state government web today… LEXINGTON, Ky., January 17, 2012 — Following lengthy discussionsinvolving members of the National Association of State ChiefInformation Officers (NASCIO) Social Media Legal Workgroup, YouTube hasagreed to modify the terms of service exclusively for state government.The new terms resolve a series of legal issues around indemnificationand courtRead… Read more »

Navigating the New GovLoop Redesign

If you have been on GovLoop recently (or even if you haven’t), you have probably noticed a few changes around the site. We appreciated your patience as we rolled out the seven new community pages last week, but the fun doesn’t end there! In addition to the launch of the newly focused GovLoop community pages,Read… Read more »

Esri Federal GIS Conference: I Have No Idea What GIS Is

Lately, we’ve been talking about Esri’s upcoming Federal GIS Conference, and I know what a lot of you may be thinking: “A conference completely devoted to discussing GIS sounds really cool, but I don’t know anything about GIS!” Is this you? Maybe you know of GIS, but feel like you don’t know enough to diveRead… Read more »

Want to Get ‘er Done? Introducing My 3-Part Strategy

It’s a new year, and a new fresh chance at our ever-enduring quest to be a little more awesome. And alongside that fresh chance, comes a fresh slew of blogs, books, trainings, and talks on Goal/Resolution/Theme/How to Kick Ass-setting. As a personal addict of self-improvement, I admit, I read my fair share of this saidRead… Read more »

Technology in Government: GovLoop Sub-Community

Wondering how can government better leverage technology in 2012? Congratulations – you’ve come to the right place. The GovLoop Technology Sub-Community is dedicated to connecting you with the people and resources to rethink technology in government. Share – First, we want to encourage you to use it as your starting point for asking questions orRead… Read more »