This blog post is an excerpt from GovLoop’s recent guide, Forecasting the Cloud: Eight Ways the Technology is Changing Government. To download the full guide, head here. Today’s IT organizations are all under incredible pressure to respond to a variety of different business and citizen needs – and as a result there’s hope that movingRead… Read more »
The United States Office of Personnel Management has been working for awhile now to better enhance leadership development to keep qualified employees moving into management positions. This has included developing a training framework for future leaders, as well as defining performance metrics for the SES. Still, agencies have been given a fair amount of leeway when itRead… Read more »
This post is an excerpt from our recent guide, Agile, DevOps & More: How to Succeed at Government Project Management. To download the guide for free, head here. Today’s IT public sector development atmosphere is incredibly different than even a decade ago. Organizations must balance high velocity software development in a world of increasing compliance, securityRead… Read more »
I spend a lot of time talking about the poor quality of federal customer experience (CX) and the effects it has on the public. I’ve already talked about how federal agencies averaged the lowest score in Forrester’s CX Index. In fact, most of the worst performers in any industry were federal agencies and even theRead… Read more »
This blog post is an excerpt from GovLoop’s recent guide, Forecasting the Cloud: Eight Ways the Technology is Changing Government. To download the full guide, head here. It’s widely agreed that 2014 was the year of the cloud in the federal government. More and more agencies and organizations tested moving data to the cloud, learnedRead… Read more »
Should the federal government be more like Disney when delivering its customer service experiences? Greg Godbout, the chief technology officer at the Environmental Protection Agency, suggests as much when he keynoted an AFCEA roundtable in Bethesda a couple weeks ago. According to Federal Times, he told the audience how Walt Disney World delivers a seamlessRead… Read more »
The presidential transition is a year and a half away, and everyone is already talking about it. Who are the candidates? Who’s going to win? What policies will they bring to the table? Yet few raise the question: How will he/she actually implement the policies? What exactly does the President do when first getting toRead… Read more »
Is it better for women in the private sector? That was the question posed by a young govie to GovLoop’s CEO Steve Ressler at a recent event. It’s a simple question, but unfortunately the answer is not so straightforward. First, comparing the private sector to the entire public sector is like comparing 12 kinds ofRead… Read more »
A quick search in Google images for ‘government worker jokes’ sheds light on an unfortunate reality. The general stereotype is that government policies promote workers that produce mediocre work and workers; they work 9-5 and not a second more, they do their job and not an iota outside their job description, and they are contentRead… Read more »
This post is a follow-up to an unanswered question from GovLoop’s recent training, Critical Conversations. Want more topics and information like this? Make sure to register for our upcoming training summit in July, the Next Generation of Government Training Summit. Read the following statements and decide if you agree or disagree with each: Most of my time isRead… Read more »