Put Observability to Work
This playbook explains how a modernized approach to observability can help troubleshoot and remediate IT issues faster.
Artificial Intelligence
3 Pain Points of IT Management
This resource discusses the benefits of automation and best practices for implementing this technology.
Empowering Operational Efficiencies with AI and ML — Part 2
Governments can use AI and machine learning to enhance citizen experience and streamline overall operations.
What Can Old Airplanes Teach Government About Adopting AI?
Though more than 100 years separates the inception of the U.S. Airmail Service and the launch of ChatGPT, we can learn many lessons from the former when deciding how to use the latter.
Empowering Operational Efficiencies with AI and ML — Part 1
With advanced networking technologies, such as artificial intelligence and machine learning, agencies can monitor their service areas in real-time and identify areas that need improvement.
How Government Agencies Can Provide the Information Constituents Really Want Without the Guesswork
Constituents want to find information on your site quickly and easily. Generative AI offers a revolutionary approach to interpreting user questions and providing answers people need.
Building for the Government of the Future: Embracing Agility – Part 2
Government needs agile technology to provide timely, effective services to the public and keep pace with changing needs.
Make Your Data Ready for AI
You can’t apply AI to your data until you’ve taken care of some fundaments of data governance and hygiene. Here are some tips on how to get ready.
How Agencies Use AI Today
Although recent reports make AI sound like something new and untested, government (and industry) have been using some practical forms of AI for years. Here’s a rundown.
Selling a Generative AI Project Internally to Government Leaders: A Strategic Approach
While generative AI (GenAI) presents a unique opportunity to streamline operations and improve citizen engagement, it’s not a mature technology. How can you overcome internal skepticism and help your leaders consider a practical GenAI project?