Career

Fostering a Feedback-Centric Culture

One of my company’s core values is “Inner Voice”. We internalize and implement this value in many ways, but the gist is: ‘Say what you’re really thinking.’ We encourage every single one of our employees, no matter what their title or role is, to speak up and voice their opinions, concerns, questions, reflections, etc. By puttingRead… Read more »

Are Gov Employees Risk Averse?

I stumbled into the federal government by accident. When I quit swimming after my sophomore year of college, I waited tables to help pay tuition. As my senior year progressed, I realized I needed to gain some accounting experience. A local tax preparer called and asked my roommate if she was interested in a job.Read… Read more »

Why Innovate?

Innovation means doing something different to get a better result, to produce more value for a customer. Innovation solves problems that have eluded solutions. It can unleash commitment and change organizational cultures. So if innovation is all that, why not innovate? Government innovates every day. Legislation starts with a problem and ends with a solution. Then agenciesRead… Read more »

Get Up, Get Out: Exit the Rubber Room

IT’S TIME TO RISE from your sleep in the rubber room. Today, you open the door and cross the threshold. It’s a big day. You will launch your product and its marketing campaign begins. You have a superb product—you—but some members of your audience have been turned off in the past. We’ll use the wordRead… Read more »

3 Business Lessons from the Batting Cage

Learning how to succeed in business can come from a variety of diverse sources. It may include mentors, managers and multiple teams of staffers that you meet during your career. Inspiration for solid business practices may also result from other life experiences, including sports. The three business lessons I learned from the batting cage coverRead… Read more »

How Much is That…

…doggy in the window (arf! arf!) The one with the waggley tail (you’ll be humming that for the remainder of the day now, won’t you). Our focus in this post, though, is not on cuddly canines, rather it’s on the value of public services. Unlike private service whose value is often determined by whether theyRead… Read more »