Twitter released its first Transparency Report highlighting the number of times they received: government requests for user information, government requests to withhold content, and DMCA takedown notices from copyright holders. The report shows that the U.S. government has asked Twitter 679 times to reveal user information since January 2012, followed by Japan with 98 andRead… Read more »
There’s often lots of small – and not so small – activities that communications teams want to carry out online that would make their jobs easier, but aren’t really tasks to give to IT teams. For example, you may wish to update your agency’s Facebook and Twitter profile pictures when your logo changes, automatically postRead… Read more »
By MICAH L. SIFRY Last week, I had the privilege of talking with Genevieve Williams and David Burton, two of the three authors of “The Use of Social Media for Disaster Recovery,” a 32-page guide built on the experiences they (and their co-author Rebecca Williams) had in the wake of the powerful and destructive tornadosRead… Read more »
By Eric Diaz. Blog series originally posted at DK Web Consulting. Click here for Part 1 in the series on HHS Facebook page use. Click here for Part 2. It’s not just the private sector jumping on the social media bandwagon. Government agencies are using the robust Facebook platform to reach the public too. ThisRead… Read more »
Using a decision-making flowchart, this post helps people determine whether they should include one or more hashtags in their tweets. This guidance is offered as an extension of the recent post, 6 Tips to Avoid Making a Hash of Twitter Hashtags. The post also provides links to additional resources that enable both rookie and moreRead… Read more »
Friday, brought a “hurricane without warning” to the DC metropolitan area. As has been the case with so many recent disruptions to daily life, social tools had another opportunity to demonstrate their ability to change the way we manage disruption. To be certain, this storm was a particular challenge; as cell network and landline phoneRead… Read more »
At work we’ve been focusing a lot on development of web maps. We have an ESRI ArcGIS Server so we’ve been trying out the JavaScript, Flex, and Silverlight options available. But we’ve also been exploring the mapping/GIS opportunities offered by Google. This week, I needed to create an embeddable map that I could easily generateRead… Read more »
Across the last year, improving customer service and increasing transparency have been two major priorities for organizations. Given this, I was curious to know what agencies were actually doing. As I was scrolling through some of the Customer Service Plan Signature initiatives, I came across HUD’s Ideas in Action. I immediately liked this plan asRead… Read more »
This is a prime example of how a smart & engaging social media strategy can show the value of Government Services. Watch this all the way through then share your thoughts! Share This Post
Hey there. I’m Emily Jarvis — the producer of the DorobekINSIDER — and welcome GovLoop Insights’ DorobekINSIDER… where we focus on six words… helping you do your job better… Chris Dorobek is out of the office this week, but we couldn’t leave you hanging. So I’ve compiled some of the best interviews and topics fromRead… Read more »