One of GovDelivery’s Client Success Consultants, Bandar El-Eita recently came up with a helpful metaphor on email (or as GovDelivery calls them, bulletins) sending best practices. His thinking is that the process of encouraging a new citizen to sign up and read your bulletins is akin to the process of dating. That is, when aRead… Read more »
There’s been PLENTY of discussion about Recruiters and Facebook…seems the discussion isn’t about to wane by any means. As of last month, there’s a study from Northern Illinois University College of Business which found that by simply spending five to ten minutes reviewing a candidates’ Facebook profiles is a better predictor of future job performanceRead… Read more »
The debut yesterday of a new social media monitoring and command center at the American Red Cross provided an interesting glimpse into the current and prospective power at the disposal of organizations today to separate and discern meaning from amidst the noise of online chatter–and to be able respond in new and more proactive ways.Read… Read more »
By Andreas Muno In last week’s post, we discussed how enterprise mobility increases employee productivity and how IT departments can provide better data protection and properly monitor the use of mobile devices for work. This week we have a look at Public Security and Field Services This is the classic area for mobile applications inRead… Read more »
Below is an excerpt from an article Bill Wiley and I recently collaborated on in the FELTG newsletter. We discussed some of the pitfalls social media sites present for federal employees, and developed a list of items to considerer when using social media. FELTG’s 7 Tips for Social Media Users 1. Don’t access your personalRead… Read more »
People and organizations are flocking to social media. Governments are no different. These channels are perfect opportunities to promote your mobile app solution. Note: This will be much more effective if you have a dedicated landing page with instructions to download your app. CitySourced has assets and copy which we can provide you in buildingRead… Read more »
First published here: http://collaborynth.com.au/content/mobile-and-your-council Here are some numbers for you: Mobile market saturation – 100%[1] Smart phone saturation – 50%[1] Mobile Enabled Council Sites: 5%[2] So here we are in 2012, pretty much everyone has a mobile phone, half of them have a “smart phone” that is capable of accessing the Internet and all theRead… Read more »
For government communicators involved with emergency response, homeland security or other types of related responsibilities, Lessons Learned Information Sharing (LLIS) is a virtual encyclopedia of crisis case studies and best practices. A creation of the U.S. Department of Homeland Security/Federal Emergency Management Agency (FEMA), LLIS features: Lessons Learned (reports and observations about a variety ofRead… Read more »
Last week, I wrote to ask for help naming a project we’re going to launch for Earth day inviting people to share 6-word essays about the environment. “Six Words for the Planet” won handily. But many people said we should six words in the title. So here’s another poll: what do you think? Thanks!
Two online articles, a Twitter exchange, and my own musings in the past few days have centered around the roles that “ordinary” citizens are adopting with the help of sensors and connectivity technology. The two articles that I noticed were Matthew Hall’s “Citizens as a Platform for Civic Improvement” and Robert Krulwich’s “The Three LittleRead… Read more »