Communications

Do you need additional plain language training? Join Web Manager University for these free events!

Join us for these upcoming WMU classes in October. Oct 18 (1:00pm – 4:00pm ET) Plain Language Basics Join us in this half day seminar where we’ll discuss the Plain Writing Act of 2010, plain language principles, plain language techniques, and give you an opportunity to apply learned plain language techniques in class! Fee: freeRead… Read more »

The “Big Five” IT trends of the next half decade: Mobile, social, cloud, consumerization, and big data

Editor’s Note: The highly regarded enterprise IT thought leader Dion Hinchcliffe has produced yet another “must read” piece for enterprise technologists titled “The “Big Five” IT trends of the next half decade: Mobile, social, cloud, consumerization, and big data.” This is classic Dion, with compelling logic, great context, and a tremendous graphic that helps putRead… Read more »

New Facebook Page Insights Available Now

Facebook Page Insights are now available to page owners. This is a significant improvement from the previous insights capability with lots of opportunity to dive into more granular data, learn more about what your audience wants, host better conversations, and reach more fans. Here’s a fantastic guide for users just getting started. The guide coversRead… Read more »

Reflecting on the Social Media Forum #DCCSMF

Last Friday was the Social Media Forum#DCCSMF. It was very well attended with over 70 people from across the council and partner organisations. It went very well, a few technical and timing issues but nothing major. Everyone wants more but better next time…so an interesting challenge. Even the Head of our Press Office attended andRead… Read more »

Comment!

One advantage of posting to the internet is the huge audience. Somebody seems to find value in most anything. What you post is how you are experienced, your electronic personality. A second advantage is the ability to comment, to add to the discussion. Commenting is a developed skill, a habit. You get better the moreRead… Read more »

Owning Transparency

I’m excited to announce the Open Forum Foundation’s very first official publication: A Guide to Owning Transparency How Federal Agencies can Implement and Benefit from Transparency [Get it here] This work is based on the in-person discussions hosted during the Focus Forum Owning Transparency: People, Processes, and Technology at the Office of Personnel Management (OPM)Read… Read more »

Social Media Strategies: Five Great Examples of Social Media, RSVP 10/19

Please join us at GovDelivery’s event on Wednesday, October 19th, Social Media’s Role In Cost Effective Solutions. As we get closer to GovDelivery’s event next week, Social Media’s Role In Cost Effective Solutions, here a five strategies from my favorite social networks and some cool examples from Federal agencies. FourSquare/Location Based FourSquare takes a lotRead… Read more »

Why Government Should Not Go Lean

Just after I posted “Business Process Management As If People Mattered: Adaptive Case Management” the latest issue of the Harvard Business Review downloaded to my Color Nook. This was a special issue devoted to talent management and so I flipped through it pretty quickly until I came across “Lean Knowledge Work” (Staats and Upton, OctoberRead… Read more »

Muni to add surveillance cameras in train cabs

To enforce the newly adopted state ban on cell phone use on the job, the San Francisco Municipal Transportation Agency (CA) will install surveillance cameras to keep an eye on its rail operators. The California Public Utilities Commission approved a regulation last week that prohibits rail transit operators from using personal cell phones and otherRead… Read more »