Communications

Weekly Research and Best Practices

Research 1. Social Media and Public Sector Policy Dilemmas (08/2010) -Comprehensive report by the Institute of Public Administration of Canada discusses impediments to government use of social media. Topics include access to information, security, leadership, records retention, privacy, and the need for a culture of trust. http://www.mikekujawski.ca/ftp/SocialMediaPublicSectorPolicyDilemmas.pdf 2. Does civic engagement make a difference? (06/2010)Read… Read more »

TroopSwap.com: An Online Marketplace Serving Those Who Serve

Note: This article is also published as a guest blog post on the AFCEA (Armed Forces Communications & Electronics Association) official SignalScape blog. Blake Hall is a man on a mission: to help U.S. military personnel use Web 2.0 technologies to help one another and themselves. Hall’s no stranger to demanding missions. A decorated formerRead… Read more »

Social Media: Time Savers or Suckers?

*********************************************************************** Not a Govloop Member? 30 Secs & Free to Join for Great Info & Perks *********************** This past week, I presented at a professional development event for the National Conference of State Legislatures (NCSL). The title and description was: Time Savers or Time Suckers? Are Twitter, Facebook, UStream and Ning worth your time? StatisticsRead… Read more »

Gov 2.0 Radio Hot Links – September 13, 2010

Enough podcasts to get you to lunchtime, plus more unconventional wisdom: Andrea DiMaio: What Do Government 2.0 and Cloud Have in Common? Andrew McAfee: Gov 2.0 vs. the Beast of Bureaucracy Adriel Hampton: On Twitter, Engagement Equals Influence for Gov’t Accounts Alex Showerman: Social Media Is For Complainers (But Should Not Be) David Tallen: QualityRead… Read more »

Podcast: Heather Krasna on her new book, ‘Find a Stable, Fulfilling Career in Public Service’

Join a conversation with career counselor Heather Krasna about her new book, “Jobs That Matter – Find a Stable, Fulfilling Career in Public Service.” Heather talks about finding the right job for the public good, the process of writing her first book, and how she uses social networks such as GovLoop, LinkedIn and Twitter.

On Twitter, Engagement Equals Influence for Gov’t Accounts

A new analysis of government Twitter accounts in San Francisco shows that the most interactive are also the most influential. Of the 35 accounts surveyed last week (excluding political accounts by elected officials and inactive accounts), 11 are graded either above 99 by TwitterGrader, or above 20 by Klout, two of the most trusted TwitterRead… Read more »

Social Media Is For Complainers (But Should Not Be)

In the political world there is a fascinating trend. Those who complain tend to use social media the most effectively. By those who complain I mean those who are NOT in power: 1. Barack Obama (the candidate, NOT the president). He used social media to engage and empower the masses unlike any modern presidential candidateRead… Read more »

Check Out How SF Gov Stacks Up on Twitter

More than three dozen San Francisco officials, agencies and programs are active on Twitter, using the microblogging tool to broadcast messages, interact with citizens and even accept service requests. The SF City Attorney’s Office is highly active on Twitter, and in this spreadsheet we’ve put together, you can check out various City and County ofRead… Read more »

FCC Releases API for License Data

The U.S. Federal Communication Commission (FCC) has released application programming interfaces (APIs) for four of its data collections, including FCC licensing data, through the License View API. Respecting the licensing data, the Commission’s instructional page says: The FCC issues licenses for use of the nation’s airwaves and other purposes. License View API provides snapshots suchRead… Read more »